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Tessa West (@tessawestnyu) is a social psychology professor at New York University and the author of Jerks at Work: Toxic Coworkers and What to Do About Them. What We Discuss with Tessa West: The seven types of jerks at work: the kiss up/kick down, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful boss, and the gaslighter. Why prioritizing conflict management as a skill is crucial for identifying and coexisting with jerks at work. How to stop the jerks at work from taking credit for all of your good ideas. Have mercy: jerks at work aren't necessarily villains -- their poor patterns hurt them just as much as they hurt everyone else. What we can do to ensure that we're not the jerks at work. And much more... Full show notes and resources can be found here: jordanharbinger.com/706 Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Miss the first show we did with Pivot co-host and NYU Stern School of Business professor Scott Galloway? Catch up here with episode 204: Solving the Algebra of Happiness! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!