610: (Solo) The Secret to Finding Agencies That Don’t Burn You

610: (Solo) The Secret to Finding Agencies That Don’t Burn You

When you’re just starting out, the fastest way to grow isn’t automation, ads, or scaling systems — it’s doing things that don’t scale. In this episode, I share why the most successful founders — from billion-dollar startups to small ecommerce brands — all begin by leaning into the unscalable. From replying personally to every email, to sending hundreds of Instagram DMs, to handwriting thank-you cards for early customers, these strategies create the kind of emotional connection that big brands can’t compete with. Here’s what you’ll take away: • Why doing things that don’t scale is your biggest advantage as a small brand • Real examples of how I and other founders used this to grow early traction • Specific tactics you can start today to build stronger customer relationships If you’re an early-stage founder, this episode will show you exactly how to build momentum, create raving fans, and uncover what truly works — long before you scale. This is a brand new solo series I’m testing, and I’d love your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://your.omnisend.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to get started. HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/startdollartrial⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-start-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ → Already have a store? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-growth-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CONNECT WITH NATHAN CHAN Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/nathanchan⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/nathanhchan/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/2uyvzdt⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Website → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Podcast → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/podcast⁠

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396: How Erik Huberman Built the Fastest-Growing Marketing Agency in America

396: How Erik Huberman Built the Fastest-Growing Marketing Agency in America

After working years as an entrepreneur and consultant, Erik Huberman realized that the entire marketing ecosystem was broken. So he started his agency called Hawke Media with a few of his most trusted...

16 Feb 202247min

395: Building a Ten-Figure Brand Empire with Emma Grede of Good American, Safely, and SKIMS.

395: Building a Ten-Figure Brand Empire with Emma Grede of Good American, Safely, and SKIMS.

Emma Grede is the marketing and business mind behind a global fashion and lifestyle brand empire. She’s the CEO and cofounder of the first fully inclusive fashion brand Good American, founding partner...

10 Feb 202259min

394: Treating Businesses as Machines with Karl Alomar of M13

394: Treating Businesses as Machines with Karl Alomar of M13

Success seems to follow Karl Alomar wherever he goes. He doesn’t attribute this to magic or luck but to identifying repeatable business patterns that lead to financial growth. After selling his second...

2 Feb 202253min

393: How to Start a Digital Agency with Dee Deng of Right Hook

393: How to Start a Digital Agency with Dee Deng of Right Hook

Dee Deng believes that there's no better time to start a digital agency than now. After a failed startup sent him on a journey of discovery, Dee met his future cofounder in a Neil Patel Facebook group...

26 Jan 202248min

392: It’s Not Too Late for YouTube with Justin Brown of Primal Video

392: It’s Not Too Late for YouTube with Justin Brown of Primal Video

Justin Brown says it’s not too late to start and grow YouTube channel. Justin is a video strategist and, alongside his brother, built the YouTube channel Primal Video, which recently broke the 1 milli...

19 Jan 20221h

391: Reid Hoffman on The PayPal Mafia, Selling LinkedIn, and Master of Scale

391: Reid Hoffman on The PayPal Mafia, Selling LinkedIn, and Master of Scale

Reid Hoffman needs little introduction. He’s the cofounder of LinkedIn, former PayPal executive, author, podcaster, mentor, and all-around standout personality in the entrepreneurial world. His podcas...

12 Jan 202256min

390: What Ankur Nagpal Looks for in a Startup Worth Investing In

390: What Ankur Nagpal Looks for in a Startup Worth Investing In

We’re kicking off 2022 with one of our favorite returning guests, Ankur Nagpal, founder of Teachable and Vibe Capital. After selling Teachable last year for $150 million, Ankur created Vibe Capital, a...

5 Jan 202243min

389: Foundr’s BEST of 2021

389: Foundr’s BEST of 2021

This year, we’ve conducted our best interviews EVER. In this epic roundup episode, we took our favorite moments from every interview this year and combined them to create: Foundr Best of 2021! That’s ...

22 Dec 20211h 9min

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