#492: Leaders in Customer Loyalty: Industry Voices | The New Incentive Landscape: Maritz's Collections Motivate Members

#492: Leaders in Customer Loyalty: Industry Voices | The New Incentive Landscape: Maritz's Collections Motivate Members

Send us a text Loyalty360 spoke with Mike Donini, Senior Buyer at Maritz, one of the largest full-service incentive and loyalty partners in North America. Maritz began in 1894 as a family-run wholesaler and manufacturer of fine jewelry and watches. During the Great Depression, Maritz pivoted its business to generate income, selling its merchandise to businesses as sales and service awards. The new direction kept it afloat and launched the beginning of what we know today as the incentive...

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For Mister Car Wash Loyalty Program, Consistency is Key

For Mister Car Wash Loyalty Program, Consistency is Key

Send us a textMayra Chimienti is the Vice President of Operation Services at Mister Car Wash, the largest car wash company in the United States that is home to over 350 locations across 21 states.Loya...

22 Okt 202116min

Loyalty Live - Gabriele Giancola, Qiibee

Loyalty Live - Gabriele Giancola, Qiibee

Send us a textLoyalty360's Mark Johnson interviews Gabriele Giancola, Qiibee to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

19 Okt 202122min

Does Del Taco Have a Loyalty Program? ‘Del Yeah!’ They Do

Does Del Taco Have a Loyalty Program? ‘Del Yeah!’ They Do

Send us a textErin Levzow is the Vice President of Marketing Technology for Del Taco, an American-Mexican fast food chain with over 600 locations that specializes in a combination of traditional Mexic...

19 Okt 202118min

Author Emmanuel Probst Says Simple Brand Hacks Can Deliver Meaning on a Limited Budget

Author Emmanuel Probst Says Simple Brand Hacks Can Deliver Meaning on a Limited Budget

Send us a text Dr. Probst is the author of Brand Hack: How to Build Brands by Fulfilling the Consumer Quest for Meaning from PowerHouse Books, distributed through Simon & Schuster. He recently spoke w...

13 Okt 202125min

Jack in the Box is “Jack of All Trades” in Loyalty Offerings

Jack in the Box is “Jack of All Trades” in Loyalty Offerings

Send us a textRyan Ostrom is Chief Marketing Officer and Executive Vice President at Jack in the Box, which has over 2,200 locations, primarily serving the West Coast of the United States.Loyalty360 C...

12 Okt 202125min

Schnucks Rewards Using Technology to Enrich Customer Experience

Schnucks Rewards Using Technology to Enrich Customer Experience

Send us a textAnn Ehnert is Director of CRM and Loyalty Marketing at Schnucks, a grocery retailer with 111 stores across Missouri, Illinois, Indiana and Wisconsin.Loyalty360 CEO Mark Johnson spoke wit...

6 Okt 202112min

Western Union Speaker Preview at Loyalty360 Expo

Western Union Speaker Preview at Loyalty360 Expo

Send us a textWestern Union’s Harveer Singh and Lucy Donaldson speak about being a presenter at the 2021 Loyalty Expo in October.Singh and Donaldson spoke with Loyalty360 CEO Mark Johnson about being ...

5 Okt 202112min

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Send us a textLisa Hallam is the Senior Director for Loyalty and Consumer Strategy at Papa John’s, the world’s third-largest pizza delivery company with more than 5,500 restaurants in 49 countries and...

1 Okt 202113min

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