SH19: Speaking up to prevent an adverse event

SH19: Speaking up to prevent an adverse event

In this podcast episode, we delve into the crucial concepts of psychological safety and a Just Culture in the context of diving, teams, and organizations. These two terms, while closely related, have distinct roles in fostering learning, improvement, and safety. The episode begins with a scenario illustrating the interplay of these concepts in a diver's training journey, highlighting the impact of trust, vulnerability, and communication. Psychological safety, as defined by Professor Amy Edmondson, is explored in four stages: Inclusion Safety, Learner Safety, Contributor Safety, and Challenger Safety, each contributing to a learning-focused environment. A Just Culture, aimed at organizational improvement, is introduced as a way to analyze adverse events without resorting to blame. The episode provides insights into the proactive nature of psychological safety and the retrospective approach of a Just Culture in promoting safety and learning in diving and other domains. It emphasizes the need for open communication, understanding human error, and exploring conditions that influence behavior to enhance safety and performance.

Original blog:

https://www.thehumandiver.com/blog/speaking-up-to-prevent-an-adverse-event-looking-back-to-learn

Links:

Blog about near misses:

https://www.thehumandiver.com/blog/were-you-lucky-or-were-you-good-2

European aviation regulations:

https://www.caa.co.uk/media/sf3eiszu/fwm20160629_06_just-culture.pdf

Blog about hindsight bias:

https://www.thehumandiver.com/blog/joining-dots-is-easy-if-you-know-the-outcome

Psychological safety toolkits by Tom Geraghty

https://psychsafety.co.uk/tool-kit/

Video about Psychological safety and Just Culture:

https://vimeo.com/410128892

Tags:

- English Gareth Lock Just Culture Psychological Safety

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Avsnitt(312)

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SH312: Your Body Can't Cash the Cheque Your Ego Is Writing

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SH311: 3. Don’t Wait - Learn From Everyday Work Using HOP Principles

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SH310: 2. More Than a Deep Dive: What a WWII Bomber Recovery Can Teach Us About Human Factors

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This episode explores what really makes complex technical diving successful: not just helium, decompression and equipment, but the people using them. Using the recovery of the WWII B-24 Liberator Tuls...

30 Sep 8min

SH309: Change around Safety Culture is Really Hard

SH309: Change around Safety Culture is Really Hard

In this episode, Gareth Lock reflects on why improving diving safety requires more than telling people to follow the rules. Drawing on his experience in aviation, diving, and safety science, he explai...

23 Sep 14min

SH308: We Know, and We Say Nothing

SH308: We Know, and We Say Nothing

This episode explores why experienced divers still die in situations that seem predictable, using the tragic 2026 Maldives cave accident as a starting point. It looks at how outcome bias, the normalis...

16 Sep 17min

SH307: 1. The 2026 HF in Diving Conference - What Did You Miss?

SH307: 1. The 2026 HF in Diving Conference - What Did You Miss?

This episode explores how a restorative just culture can help the diving community respond to incidents in a way that promotes learning rather than blame. Instead of focusing only on who broke the rul...

9 Sep 15min

SH306: Restorative Just Culture: Repairing Trust After an Event

SH306: Restorative Just Culture: Repairing Trust After an Event

This episode explores the difference between a retributive approach to diving incidents, which focuses on blame and punishment, and a restorative just culture, which focuses on learning, repair, and p...

2 Sep 4min

SH305: Cause Reason. Excuse. Three Words Doing Three Very Different Things.

SH305: Cause Reason. Excuse. Three Words Doing Three Very Different Things.

This episode explores an important distinction that is often missed when discussing diving incidents: the difference between a cause, a reason, and an excuse. A cause explains what contributed to an e...

26 Aug 9min

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