360º Customer View Through IT
What if we had a complete visibility to customer's values, their key issues, their thought process, their decision making approach, and their overall buying behaviors? Can we safely say "deploy Busine...
1 Mars 200656min
IT Delivery Process Vs. Agility: A Balancing Act
A well defined IT delivery process minimizes risk and increases rate of success and requires appropriate time and effort for checks and balances. Meanwhile, IT is also supposed to facilitate quick bus...
22 Feb 200656min
A Resourceful CIO
Today's CIO needs to deal with more than just IT. Ideal CIO is one who leverages his/her resources and skills to get the job done while dealing with ever-increasing pressure of delivering more with le...
8 Feb 200654min
Ethical issues in an IT Organization
Whether it is related to reporting regulatory compliance, agreeing to hide or delete digital information that may divulge a mis-conduct, blowing whistle against an IT system that may be causing damage...
9 Dec 200555min
New Orleans Disaster: The IT Management Story
How well can you prepare for the worst and deal with the aftermath? From normalcy, to chaos, to revival; the unfortunate event in New Orleans will have lessons to teach to the IT leaders of the world....
18 Nov 200555min
Legacy Turnover Rate for an IT Organization
Legacy systems play such a critical role in IT infrastructure; yet seem to drain precious resources. Today's CIO is challenged with achieving a balance between managing short-term issues of cost and c...
4 Nov 200554min
The Identity Management Challenge
Today's IT environment is a mixed bag of legacy systems, hosted applications, and enterprise software with their own authentication and authorization mechanisms. What if there was one logon id and pas...
28 Okt 200555min
Information as a Service
The world today is experiencing an unprecedented growth in data and information generated by multiple disparate sources. Linking to this data is also being made easy by leveraging SOA (Service Oriente...
21 Okt 200553min
