The Journey from HR to CEO: Insights from Jay-Ann Gilfoy

In this episode of the It's Lonely at the Top podcast, Nancy MacKay interviews Jay-Ann Gilfoy, CEO of Meridian Credit Union, discussing her journey from HR to CEO, the importance of peer groups, and the challenges of leadership. Jay-Ann shares insights on overcoming loneliness at the top, inspiring leadership practices, and the role of mental fitness and positive intelligence in her daily routine. The conversation also delves into the integration of AI in business and how to address workforce concerns regarding AI adoption.

Jay-Ann Gilfoy joined Meridian as President & CEO on January 3, 2022. She is focused on leveraging Meridian’s unique value proposition to transform the business, achieve its winning aspiration, and secure its future. In collaboration with the Board and senior management, she is responsible for articulating the organization’s strategy and delivering on its purpose of helping Members and customers achieve a better life, while growing the business.

Jay-Ann’s wealth of business transformation, social impact, and leadership expertise has been cultivated over more than 20 years as a senior executive in a broad range of roles and experiences in the private and public sector and co-operative financial services.

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