AI Interviews, Tenzo AI, and the New Recruiting Department with Jeremy Roberts

This series was recorded live at HR Tech 2025 inside the HR Executive studios on the expo floor in partnership with the WRKdefined Podcast Network. Make sure you’re subscribed to the full series and visit HRExecutive.com for the news, analysis, and insights shaping the future of work. Large enterprises are dragging legacy systems, legal risk, and AI anxiety into every talent conversation, while the next wave of tools is already capable of automating massive chunks of recruiting. In this HR Tech Live conversation, WorkTech host George LaRocque sits down with Jeremy Roberts from Tenzo AI to unpack what happens when AI interviewing is done right, why most teams are still evaluating yesterday’s tech, and how this changes the shape of recruiting departments going forward. In this episode we speak with Jeremy Roberts, Founding Customer Success Lead at Tenzo AI, about evaluating AI interview platforms, rebuilding workflows around skills and signals instead of résumés, how to get past the “cool demo” to real compliance and transparency, and why he chose Tenzo after vetting the entire AI interview landscape. Key Takeaways Most large companies are stalled by legal risk and legacy systems while AI is already capable of automating much of early-stage recruiting AI interviewing shifts evaluation from incomplete résumés to structured skills evidence and every spoken word in context The real disruption isn’t the tech, it’s the requirement to tear down and rebuild talent workflows from scratch Vendors that win will be the ones who can explain every decision to legal, compliance, and AI governance councils High-volume use cases are just the starting point; AI interviewing is already good enough for knowledge workers and senior roles Tenzo’s focus on debiasing, transparency, and explainability was the differentiator in Jeremy’s market-wide evaluation Founding customer success roles sit at the center of product, sales, and customers, shaping the roadmap in real time Chapters 00:00 AI, legacy systems, and what could be automated 01:02 Live at HR Tech and intro to Jeremy 02:05 Jeremy’s path from recruiter to AI startup 05:14 Vetting the AI interview market 07:26 How AI interviewing changes workflows 10:45 Why Tenzo stood out 13:37 Compliance, explainability, and safer evaluation 16:12 Where Tenzo sits in the TA stack 18:21 Data, CRM potential, and personalization 21:02 Jeremy’s role as founding customer success lead 23:24 Culture, humility, and building the right way 24:23 Wrap up and HR Tech Pitchfest shout Guest Info Jeremy Roberts, Founding Customer Success Lead, Tenzo AI LinkedIn: https://www.linkedin.com/in/jeremyroberts/ Host George LaRocque, Founder and Principal Analyst, WorkTech and host of The Work Tech Podcast LinkedIn: https://www.linkedin.com/in/georgelarocque/ Connect with WRKdefined Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined Twitter: https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/