Everything Wrong With the Internet and How to Fix It

Ragebait, sponcon, A.I. slop — the internet of 2026 makes a lot of us nostalgic for the internet of 10 or 15 years ago.

What exactly went wrong here? How did the early promise of the internet get so twisted? And what exactly is wrong here? What kinds of policies could actually make our digital lives meaningfully better?

Cory Doctorow and Tim Wu have two different theories of the case, which I thought would be interesting to put in conversation together. Doctorow is a science fiction writer, an activist with the Electronic Frontier Foundation and the author of “Enshittification: Why Everything Suddenly Got Worse and What to Do About It.” Wu is a law professor who worked on technology policy in the Biden White House; his latest book is “The Age of Extraction: How Tech Platforms Conquered the Economy and Threaten Our Future Prosperity.”

In this conversation, we discuss their different frameworks, and how they connect to all kinds of issues that plague the modern internet: the feeling that we’re being manipulated; the deranging of our politics; the squeezing of small businesses and creators; the deluge of spam and fraud; the constant surveillance and privacy risks; the quiet rise of algorithmic pricing; and the dehumanization of work. And they lay out the policies that they think would go furthest in making all these different aspects of our digital lives better.

Mentioned:

Enshittification by Cory Doctorow

The Age of Extraction by Tim Wu

“Fighting Enshittification” by Josh Richman

Book Recommendations:

Small Is Beautiful by E. F. Schumacher

Manipulation by Cass R. Sunstein

The Rise and Fall of the Great Powers by Paul Kennedy

Careless People by Sarah Wynn-Williams

Little Bosses Everywhere by Bridget Read

Jules, Penny & the Rooster by Daniel Pinkwater

Thoughts? Guest suggestions? Email us at ezrakleinshow@nytimes.com.

You can find transcripts (posted midday) and more episodes of “The Ezra Klein Show” at nytimes.com/ezra-klein-podcast, and you can find Ezra on Twitter @ezraklein. Book recommendations from all our guests are listed at https://www.nytimes.com/article/ezra-klein-show-book-recs.

This episode of “The Ezra Klein Show” was produced by Annie Galvin. Fact-checking by Will Peischel. Our senior engineer is Jeff Geld, with additional mixing by Isaac Jones and Aman Sahota. Our executive producer is Claire Gordon. The show’s production team also includes Marie Cascione, Rollin Hu, Kristin Lin, Emma Kehlbeck, Jack McCordick, Michelle Harris, Marina King and Jan Kobal. Original music by Pat McCusker. Audience strategy by Kristina Samulewski and Shannon Busta. The director of New York Times Opinion Audio is Annie-Rose Strasser. And special thanks to Natasha Scott.

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