24: Operations, Automation, & AI: How to Turn Your Back Office into a Revenue Rocket

In this episode of the Mateo Hernandez Podcast, I sit down with Cooper Mirich—a true operations powerhouse who's helped scale SaaS and tech companies through smart automation, AI, and relentless process optimization.

We unpack how forward-thinking leaders are using AI agents and automation to eliminate repetitive tasks, build data-driven systems, and turn operations from a cost center into a massive growth engine. Cooper shares battle-tested strategies from his work as a VP of Operations—implementing SaaS tools, bridging marketing, engineering, and data teams, and driving efficiency that actually moves the needle on revenue and scale.

Whether you're a founder grinding to 10x your business, an operator drowning in manual work, or just someone fascinated by the AI revolution in the back office, this conversation delivers practical, no-fluff insights you can apply immediately.

Cooper Mirich Social Links:

LinkedIn: https://www.linkedin.com/in/cooper-mirich/

Synaxis Operation: https://www.linkedin.com/company/synaxis-operations-consulting/

Social Links Below:

Substack: ⁠⁠https://mhpodcast.substack.com/?utm_campaign=profile_chips⁠⁠

X: ⁠⁠https://x.com/hernandez2055⁠⁠

LinkedIn: ⁠⁠https://www.linkedin.com/company/106366527/admin/dashboard/⁠⁠

Youtube: ⁠⁠https://www.youtube.com/@realmateohernandez⁠⁠

IG: ⁠⁠https://www.instagram.com/realmateohernandez/⁠⁠

Tiktok: ⁠⁠https://www.tiktok.com/@realmateohernandez

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