023: The Secret to Scaling Leadership: The Know, Like, and Trust Factor

Stop relying on expertise alone—start building trust, presence, and influence

In this episode, we uncover why expertise and strong performance are just the baseline for leadership success—and why the traits that make people want to work with you are just as essential for moving forward. Janet Taggart returns to break down the "know, like, and trust" factors and how they shape a leader's brand, influence, and opportunities.

Listen in as Janet shares why technical brilliance alone can backfire if it's not paired with emotional intelligence, collaboration, and a leadership presence that inspires confidence. You'll hear real-world examples of leaders who struggled—or succeeded—based on how others experienced working with them, as well as practical ways to strengthen your own leadership impact.

Today we'll talk about…

• [00:01:25] Why expertise alone doesn't create followership.
• [00:02:50] How interpersonal skills shape leadership success.
• [00:03:25] Common challenges faced by technically brilliant leaders.
• [00:05:25] The role of leadership qualities in scaling an organization.
• [00:06:40] The hidden costs of poor leadership on teams and culture.
• [00:07:55] A better approach to identifying and developing leaders.
• [00:09:30] How leadership attributes can be learned and strengthened.
• [00:11:30] Final thoughts on becoming the leader people want to follow.

Discover how to shift from simply delivering results to becoming the kind of leader who attracts opportunities, inspires teams, and shapes a thriving leadership culture.

Listen now!

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