853: From Pain Points to Progress: Medtronic's Procurement Evolution W/ Amit Saronwala and Jeremy Lappin

"Procurement is what you make of it. It can be a bargain basement function at some firms, but it's also becoming more strategic. We have to take a more holistic, integrated view of things and try to understand the big business problems we can help solve and then offer a business solution, not just a procurement solution." – Amit Saronwala, VP, Global Indirect Supply Management, Medtronic

Procurement leaders in healthcare are feeling the heat: innovation cycles are tightening, supplier bases are vast, and new pressures on cost and cash flow are here to stay. So how do you build more agile, high-performing procurement teams without adding complexity or burning out your people?

In this episode, Philip Ideson speaks with Amit Saronwala, VP of Global Indirect Supply Management at Medtronic, and Jeremy Lappin, CEO of Candex. Amit draws from his clinical experience and deep commercial expertise to share how Medtronic is recasting procurement's role by focusing on smarter supplier segmentation, business-centric metrics, and technology that makes friction disappear. Jeremy adds perspective from supporting global procurement teams at scale, revealing where automation and analytics can create breathing room for strategic work.

This conversation takes a candid look at how one of healthcare's biggest names is making indirect procurement a critical lever for business value and what it takes to bring suppliers and stakeholders on the journey.

In this episode, Amit and Jeremy discuss how procurement can:

Set a clear line for strategic vs. transactional suppliers… and stick to it
Speak "business" (not just "procurement") to increase influence with stakeholders
Automate low-risk, high-volume purchases to free up valuable talent
Choose tools that require little or no change management for smoother adoption
Redefine procurement's core skillset for the next five years

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