Fostering Leadership and Cultural Dynamics in Hospitality

Fostering Leadership and Cultural Dynamics in Hospitality

In this engaging episode, Dr. Kelly Makino, Vice President of People & Culture at The Wurzak Hotel Group, delves into the nuanced interplay between leadership and organizational culture within the hospitality industry. With a rich background in counseling and a doctorate in leadership development, Dr. Makino emphasizes the critical role of emotional intelligence and relationship management in shaping effective leaders. She discusses practical strategies for fostering a positive workplace culture that aligns with company values and enhances employee satisfaction and retention. The conversation also explores how well-defined leadership behaviors directly influence operational success, providing a roadmap for other leaders aiming to bolster both employee morale and business outcomes.

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Avsnitt(70)

Operationalizing Security in Hiring Tech

Operationalizing Security in Hiring Tech

In this special episode of the LANDED podcast, CEO Vivian speaks with Vladik Rikhter, cofounder of Watchpoint Labs, about the critical importance of security in hiring processes. They discuss common b...

23 Sep 202524min

Reinventing a Legacy: Employer Branding, Innovation, and People-Driven Tech

Reinventing a Legacy: Employer Branding, Innovation, and People-Driven Tech

In this episode, LANDED CEO Vivian Wang sits down with Amanda Hyde, SVP of Operations at Krystal, to talk all things people, leadership, and culture. Amanda shares lessons from her journey in restaura...

23 Apr 202532min

Empowering Women in Franchising: Leadership, Resilience, and Innovation with Kelly Gray of Hot Head Burritos

Empowering Women in Franchising: Leadership, Resilience, and Innovation with Kelly Gray of Hot Head Burritos

In this episode of Fast Casual, host Miranda Copjec speaks with Kelly Gray, VP and Co-Owner of Hot Head Burritos, about her journey from commercial real estate to restaurant leadership. They discuss t...

10 Apr 202539min

Legal Insights on AI in Restaurant Hiring with Sarah Kaehler and Alexei Leonard

Legal Insights on AI in Restaurant Hiring with Sarah Kaehler and Alexei Leonard

In this episode, Miranda Copjec chats with Sarah Kaehler and Alexei Leonard, Partners at Golenblock, to discuss the intersection of AI technology and recruitment law in the hospitality industry. They ...

15 Jan 202544min

Building Luxury Hospitality Success While Preserving a Family-Centered Culture with Grey Raines

Building Luxury Hospitality Success While Preserving a Family-Centered Culture with Grey Raines

In this conversation, LANDED's Miranda Copjec interviews Gray Raines, managing partner of Raines Hospitality, discussing the growth of the family business, the importance of maintaining a strong compa...

11 Dec 202442min

Building Biscuit Belly with Visionary Lauren Coulter

Building Biscuit Belly with Visionary Lauren Coulter

In this episode of Fast Casual, LANDED's Miranda Copjec interviews Lauren Coulter, owner of Biscuit Belly, discussing her unique journey from pharmacy to the restaurant industry. Lauren shares insight...

4 Dec 202445min

Innovative Recruitment Strategies & Leadership with Jamie Starner

Innovative Recruitment Strategies & Leadership with Jamie Starner

In this episode of Fast Casual, host Miranda Copjec speaks with Jamie Starner, a seasoned leader in talent acquisition. They discuss Jamie's transition from the hospitality industry to the beverage se...

22 Nov 202437min

Operational Excellence: Innovative Strategies from a Regional Leader

Operational Excellence: Innovative Strategies from a Regional Leader

In this episode of Fast Casual, host Miranda Copjec interviews Mark Hauder, Regional Director of Operations at Hoogland Restaurant Group. Mark shares his extensive experience in the pizza industry, di...

6 Nov 202442min

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