Ep 8: Tangible mail: the key to unlocking digital brand growth

Ep 8: Tangible mail: the key to unlocking digital brand growth

Why would a digital giant like Google use direct mail when their entire world is online?


In this episode of Mail Unleashed, Nishma Patel Robb, Founder & CEO of The Glittersphere, explains how brands can avoid becoming one dimensional with mail.


Together, Nishma and host Rory Sutherland talk about:

  • How mail allows you to get creative
  • How Nishma used mail to build Google’s brand
  • The future role mail can play in helping brands reach new audiences
  • Mail’s tactility can hold customer attention

Plus, you’ll hear from both Nishma and Rory on why mail’s powers can’t be ignored.

00:00 Intro

00:41 Welcome to Nishma

01:52 Why would Google use direct mail?

06:10 Why using physical media can give digital brands a bit of life

07:49 Two main challenges for marketers: short-term ROI measurement and sustainability

08:41 Nishma discusses the Google direct mail online child safety campaign

11:39 Nishma’s plans for using mail at The Glittersphere to reach new communities

15:15 The evolution of direct mail. What does the future hold for this marketing medium?

16:44 Why all young creatives should visit The History of Advertising Trust

17:34 Outro

Nishma is the founder of Glittersphere and former Google UK Brand Chief. She empowers ambitious women to build influence with visibility, clarity, and Authentic Intelligence.


A global speaker and brand strategist, she helps leaders show up with authority, in rooms, on stages, and beyond social.

Follow Nishma.

LinkedIn - https://www.linkedin.com/in/nishmapatelrobb/

X - https://x.com/nishmarobb

Follow Rory.

LinkedIn - https://www.linkedin.com/in/rorysutherland/

X - https://x.com/rorysutherland

Watch the full episode.

Website - https://www.marketreach.co.uk/mail-unleashed/nishma-patel-robb-the-glittersphere

YouTube - https://youtu.be/KYfcEplYQtM

Curious about the power of mail in your marketing mix? Follow us for fresh inspiration and real-world examples that show how mail delivers impressive business results. ⬇️

LinkedIn - https://www.linkedin.com/company/marketreach-from-royal-mail/

X - https://x.com/MarketreachUK

Facebook - https://www.facebook.com/p/Marketreach-100057126832884/

TikTok - https://www.tiktok.com/@marketreachuk

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Avsnitt(20)

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