Family Ties in HVAC: The Good, the Bad, the Balance

Family Ties in HVAC: The Good, the Bad, the Balance

Virginia Zunk, finance leader at Trane and HVAC insider, dives into what it’s really like to work with family—and why it can be both a superpower and a challenge. Learn how to set boundaries without burning bridges, why emotional expectations matter more than you think, and the surprising upside of having your biggest cheerleader in the same building. Plus, hear the story behind the “dessert side vs. growing food side” argument, why CrossFit is the OG cult, and how family ties can actually strengthen customer relationships.


If you’ve ever wondered how to keep work and personal life separate—or how to turn family dynamics into a competitive advantage—this conversation will change how you think about collaboration in HVAC.


Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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Avsnitt(36)

We Ask an AI Expert How HVAC Contractors Should Use AI

We Ask an AI Expert How HVAC Contractors Should Use AI

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Chris Smith, CEO of All Contractor, contractor marketing consultant, and author of multiple books on artificial intellige...

28 Sep 45min

Stop Selling Boxes. Start Designing Solutions.

Stop Selling Boxes. Start Designing Solutions.

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Eric Weiss, Technical Trainer at Trane Technologies, to explore one of the most important topics in HVAC: system design.W...

14 Sep 50min

Meet the 3-Time National HVAC Champion: Craig Childress

Meet the 3-Time National HVAC Champion: Craig Childress

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Craig Childress, three-time Service Titan National HVAC Championship winner and Lead Plumber at Boston University.Craig s...

31 Aug 44min

What Makes a Great Thermostat in 2026?

What Makes a Great Thermostat in 2026?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross are joined by Chris Luciano, Product Portfolio Specialist for Controls at Trane Technologies.Together, they explore how today's thermost...

17 Aug 45min

Customers Want Cheaper HVAC Systems. Now What?

Customers Want Cheaper HVAC Systems. Now What?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross tackle a hot topic across the HVAC industry: how contractors can compete in an increasingly price-sensitive market.With equipment costs ...

3 Aug 47min

A Third of the Market Is Rental—Are You Missing It?

A Third of the Market Is Rental—Are You Missing It?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross sit down with Brandon Kuss, National Business Development Manager for Multifamily at Trane Technologies, to explore one of the most misu...

20 Juli 48min

Back to Basics: Why Fundamentals Still Win in Sales

Back to Basics: Why Fundamentals Still Win in Sales

What makes a great salesperson—and how do you get there?In this episode, Mary Carter and Stephen Ross sit down with Samantha Coats, Sales Excellence Leader, to talk about the power of fundamentals, co...

6 Juli 46min

Hot Dogs, Heat Waves, and HVAC Reality Checks

Hot Dogs, Heat Waves, and HVAC Reality Checks

Summer is when HVAC companies shine—but it’s also when things can start to slip.In this episode, Mary Carter and Stephen Ross talk about what really happens during peak season—from higher stress and m...

22 Juni 44min

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