Culture, Leadership & Innovation in the Satellite Industry | Laura LeMasurier & Clara Britton

Laura LeMasurier and Clara Britton share how SES is building an inclusive, growth-driven culture following the merger with Intelsat. They discuss the four core values guiding the new SES, how the company fosters psychological safety and encourages smart risk-taking, what great leadership looks like in this transformation, and why diversity of thought is critical to innovation. This episode reveals the human side of SES's bold technological transformation.

Key Topics Covered

• Four core values: We've Got Your Back, We Are Better Every Day, We Bring Big Ideas, We Thrive as One

• Psychological safety: Creating space to fail fast, learn faster, and apply learnings across the organisation

• Skills-based organisation: Building connections around shared passions and capabilities

• Wellness investment: Headspace access, menopause awareness training, and culture workshops

• Talent DNA: Looking for people who move to action, take smart risks, and have a growth mindset

Memorable Quotes

"The merger has given us space to rethink how we should work and what we should be working on. We're empowering people to move from waterfall to agile, to embrace innovative sprints where we can move to action."

"We're looking for a real DNA: move to action, take accountability, apply the learning when something doesn't go as planned, take smart risks. Folks coming into SES want to make bold steps and want space to feel safe doing so."

"It's not about geography, it's about connection and psychological safety. Being able to express who we are at work and have those open conversations. 360 feedback is really powerful here at SES."

About the Guests

Laura LeMasurier leads people and talent strategy at SES, shaping the cultural transformation following the Intelsat merger. She's passionate about creating psychologically safe environments where people can experiment, fail fast, and learn faster. Laura champions diversity of thought and believes in bringing different perspectives from other industries to drive innovation. In her past life, she was 'DJ Wizard,' mastering the art of recording radio charts in the 80s. Her go-to karaoke song is Evanescence's 'Wake Me Up Inside.'

Clara Britton works in talent and organisational development at SES, focusing on building the company's values-driven culture. She's early in her career but already understands the power of connection and learning from passionate people across all levels. Clara emphasises the importance of well-being and gathering diverse experiences from colleagues. She finds her happy place hiking in the forest on weekends and believes strongly in the value of cross-functional relationships.

About neuco

neuco is a global recruitment and executive search firm specialising in the Satellite, Space and Defence industry.