[124] SaaS Management and Security: What MSPs Should Know to Succeed

[124] SaaS Management and Security: What MSPs Should Know to Succeed

In this episode, Richard Tubb talks to Derik Belair and Gavin Garbutt, co-founders of Augmentt, a SaaS security management and software solution. They decided to build a technology platform dedicated to helping MSPs create SaaS and Microsoft service revenues when they noticed a shift towards cloud-based applications.

They talk in detail about the Augmentt solution: which tech tool category it falls into, their approach to cybersecurity and how the solution helps with MFA.

Derik and Gavin walked through how to easily deploy it, the SaaS Application Discovery Feature and using it to back up data. They also looked at how Augmentt can be used in onboarding and offboarding, and why MSPs need to understand the threat of shadow IT.

They also share candidly about their personal and business relationship, as they’ve worked together for a long time. Gavin and Derik also shared the biggest change they’ve seen in the industry in the last 20 years, their biggest lesson from their experiences in the MSP space, and what’s coming next for Augmentt.

Mentioned in This Episode


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[165] The 20-Year Overnight MSP Success Story You Need To Hear

[165] The 20-Year Overnight MSP Success Story You Need To Hear

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[164] Top Lessons from 25 Years Building a Successful MSP

[164] Top Lessons from 25 Years Building a Successful MSP

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Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in London for UptimeLIVE.Grab a cup of your favourite tea or coffee, relax and j...

18 Sep 202413min

[163] Why Modern MSPs Need to be at Uptime Live

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In this interview, Richard Tubb speaks to Jason Kemsley and Bradley Munday, the co-founders of Uptime, a white-label, outsourced solution provider. They offer helpdesk, NOC, SOC and project support. T...

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[162] How to Make Accurate Billing a Superpower for Your MSP Business

[162] How to Make Accurate Billing a Superpower for Your MSP Business

In this interview, Richard speaks to Ben Rogers, a Sales Manager at Cloud Billing. Cloud Billing offers a solution that helps MSPs to automate their billing processes quickly, accurately, and comprehe...

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[161] Why CompTIA are the MSP Industry's Best-Kept Secret

[161] Why CompTIA are the MSP Industry's Best-Kept Secret

In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies. He...

25 Aug 20241h 26min

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset...

21 Juli 202447min

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia.He tell...

17 Juli 202425min

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