Getting Scammed Is Not Your Fault: AARP Fraud Expert Amy Nofziger on Scam Victims, Shame, and Healing

Getting Scammed Is Not Your Fault: AARP Fraud Expert Amy Nofziger on Scam Victims, Shame, and Healing

AARP’s Amy Nofziger outlines why scams keep working, who they really target, and what actually helps people heal.

Amy Nofziger has spent 24 years running AARP's Fraud Watch Network Helpline — and the one thing she wants every victim to know is this: you are not alone, and this is not your fault.

In this episode, Erin and Amy dig into why shame keeps victims silent, why the loneliness epidemic is a scammer's best weapon, why brilliant people fall hardest, and why if your gut felt off — that was your body trying to protect you. If you've been scammed, love someone who has, or just want to understand why these crimes are so devastatingly effective, this episode is for you.

If you or someone you love has been scammed, pick up the phone — the first call is the first step to getting your power back. Call AARP's Fraud Watch Helpline: 1-877-908-3360.

Meet Our Sponsors

BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate.

Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

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From Credit Card Bust-Outs to Pig Butchering: A 26-Year Fraud Fighter Exposes the Gaps | Steve Lenderman

From Credit Card Bust-Outs to Pig Butchering: A 26-Year Fraud Fighter Exposes the Gaps | Steve Lenderman

Episode 42: What do synthetic identities, bust-out credit card fraud, and pig butchering scams have in common? More than you'd think. In this episode of Stolen, Erin sits down with Steve Lenderman — a...

25 Feb 44min

Erin West Inside Cambodia’s Pig Butchering Scam Compounds: Crypto Fraud, Human Trafficking & the Global Crackdown

Erin West Inside Cambodia’s Pig Butchering Scam Compounds: Crypto Fraud, Human Trafficking & the Global Crackdown

Episode 41: Erin West returns to Cambodia to investigate whether the world’s largest pig butchering scam operations are truly shutting down—or simply regrouping. From Phnom Penh to Sihanoukville, she ...

18 Feb 40min

SOLUTIONS: Fighting the Scamdemic with Smarter Technology

SOLUTIONS: Fighting the Scamdemic with Smarter Technology

Episode 40: Erin West and Scamnetic CEO Al Pascual discuss the growing issue of scams and the development of innovative technology solutions to combat them. They explore the importance of technology i...

11 Feb 34min

SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

Episode 39: #whatifwecould actually slow the global scam epidemic? In this episode of Stolen, Erin West speaks with former bank executive and fraud leader Donna Turner about the hard truths behind sc...

4 Feb 41min

CRISIS IN CAMBODIA: Shakilu has found a shelter

CRISIS IN CAMBODIA: Shakilu has found a shelter

Update from Cambodia: Shakilu was released from the scam compound where he’d been trafficked and forced to scam, but he’s now trapped with no way to get home.   Stolen is hosted by Erin West, former S...

2 Feb 2min

CRISIS IN CAMBODIA: My trafficked Ugandan friend is alive and needs to get home (Ep 38)

CRISIS IN CAMBODIA: My trafficked Ugandan friend is alive and needs to get home (Ep 38)

In this episode of Stolen, Erin West shares an update she never expected to give. Months ago, Erin was in regular contact with a young man from Uganda who had been trafficked into a scam compound in C...

30 Jan 6min

SOLUTIONS: A Student-Led Answer to the AI Education Gap with Adya Tewari (Ep 37)

SOLUTIONS: A Student-Led Answer to the AI Education Gap with Adya Tewari (Ep 37)

The future of AI education isn’t coming from a boardroom—it’s coming from a high school classroom. Erin West speaks with student innovator Adya Tewari.   Stolen is hosted by Erin West, former Santa Cl...

28 Jan 16min

SOLUTIONS: How Gary Warner Is Disrupting Global Scam Networks (Ep 36)

SOLUTIONS: How Gary Warner Is Disrupting Global Scam Networks (Ep 36)

In this episode of Stolen, Erin West talks with cybercrime expert Gary Warner about the solution he helped build through Intelligence for Good—a nonprofit that provides solutions by identifying scam w...

21 Jan 40min

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