The Contractor of the Future: What the Data Reveals

The Contractor of the Future: What the Data Reveals

What separates today’s top HVAC contractors from the rest of the pack?


In this episode of HVAC Full Blast, hosts Mary Carter and Stephen Ross are joined by TJ O’Connor, President of Farmington Consulting Group, to explore insights from the Contractor of the Future Study—a nationwide research project surveying HVAC contractors across all sizes and markets.


Together, they break down:

  • Why consumer financing significantly improves close rates and equipment mix
  • How offering more proposal options leads to higher profitability
  • The real impact of marketing investment on long‑term success
  • Why pricing, job costing, and technology adoption matter more than ever
  • How contractors can take practical, step‑by‑step actions to improve their business

This conversation goes beyond opinions and trends, grounding HVAC best practices in real data and real contractor behavior—offering a clear look at what’s working today and where the industry is headed next.


Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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Avsnitt(33)

What Makes a Great Thermostat in 2026?

What Makes a Great Thermostat in 2026?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross are joined by Chris Luciano, Product Portfolio Specialist for Controls at Trane Technologies.Together, they explore how today's thermost...

17 Aug 45min

Customers Want Cheaper HVAC Systems. Now What?

Customers Want Cheaper HVAC Systems. Now What?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross tackle a hot topic across the HVAC industry: how contractors can compete in an increasingly price-sensitive market.With equipment costs ...

3 Aug 47min

A Third of the Market Is Rental—Are You Missing It?

A Third of the Market Is Rental—Are You Missing It?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross sit down with Brandon Kuss, National Business Development Manager for Multifamily at Trane Technologies, to explore one of the most misu...

20 Juli 48min

Back to Basics: Why Fundamentals Still Win in Sales

Back to Basics: Why Fundamentals Still Win in Sales

What makes a great salesperson—and how do you get there?In this episode, Mary Carter and Stephen Ross sit down with Samantha Coats, Sales Excellence Leader, to talk about the power of fundamentals, co...

6 Juli 46min

Hot Dogs, Heat Waves, and HVAC Reality Checks

Hot Dogs, Heat Waves, and HVAC Reality Checks

Summer is when HVAC companies shine—but it’s also when things can start to slip.In this episode, Mary Carter and Stephen Ross talk about what really happens during peak season—from higher stress and m...

22 Juni 44min

Stop Guessing Your Pricing: How Smart HVAC Companies Actually Do It

Stop Guessing Your Pricing: How Smart HVAC Companies Actually Do It

In this episode, Mary Carter and Stephen Ross break down the real ways contractors approach job costing, from flat rate and time-and-materials to divisor methods and gross profit per crew day. They al...

8 Juni 45min

Heat Pumps Are Having a Moment - A Product Manager’s Take

Heat Pumps Are Having a Moment - A Product Manager’s Take

Heat pumps are having a moment—and the terminology is getting confusing fast. Chelsea Hudson (Product Manager – Heat Pumps) joins Mary Carter and Stephen Ross to simplify what heat pumps do, when dual...

26 Maj 53min

Veterans + HVAC: The Trade Warriors Blueprint Dealers Need

Veterans + HVAC: The Trade Warriors Blueprint Dealers Need

In this episode of HVAC Full Blast, Carter, Mary and Stephen Ross are joined by Craig Johnson, Director of Contractor Experience at Trane Technologies, to break down the Trade Warriors program — a vet...

11 Maj 52min

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