HR Works Video Podcast: The My Pleasure Advantage: Why Chick-fil-A Wins on People

HR Works Video Podcast: The My Pleasure Advantage: Why Chick-fil-A Wins on People

In this week’s podcast episode, Erika Randall, Content Director for HR Daily Advisor, talks with Nicholas Lawrence (Nicholas L.), Executive Director of People & Culture at Chick-fil-A Restaurants (local franchise – Indianapolis), and speaker at SPARK HR 2026. Lawrence shares from his personal journey on how to be an organizational culture architect and how to make your organization a gold standard of service. You'll get a firsthand look at the themes he’ll be diving into during his SPARK HR session, and a sneak preview into the secrets behind Chick-fil-A’s conviction-driven leadership. Whether you're deep into engagement and experience or just getting started, this is your chance to hear from one of the field’s most thoughtful leaders—and get inspired before the big event April 28–30. Check out the full episode below!

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HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 2

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 2

Action plans are only as good as the system that supports them. After the survey closes and priorities are set, managers are often expected to deliver results without the structures, skills, or motiva...

14 Apr 18min

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 1

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 1

Action plans are only as good as the system that supports them. After the survey closes and priorities are set, managers are often expected to deliver results without the structures, skills, or motiva...

7 Apr 17min

HR Works Podcast: Meta Leading the Great Tech Shift

HR Works Podcast: Meta Leading the Great Tech Shift

The great tech shift has been slowly approaching since the internet’s invention, and with the advent of AI, the workplace as we know it is already in the past. So, how can HR shepherd the next generat...

24 Mars 31min

HR Works Podcast: Leading a "Human Plus" World

HR Works Podcast: Leading a "Human Plus" World

As the Director of Talent Development at LinkedIn, Dr. Chrissy Roth-Francis currently oversees the growth of 3,000 leaders. She is at the forefront of a major cultural shift: the “Human Plus” future. ...

17 Mars 23min

The HR Works Video Podcast: NASA, Nordstrom, and Fixing Burnout

The HR Works Video Podcast: NASA, Nordstrom, and Fixing Burnout

What do NASA’s Jet Propulsion Laboratory, Disney, and Nordstrom have in common? They’ve all turned to Betsy Lopez-Riley to navigate their biggest moments of reinvention. A senior transformation leader...

10 Mars 20min

HR Works Video Podcast: The Pillars of Leadership Pt. 2

HR Works Video Podcast: The Pillars of Leadership Pt. 2

The world seems to be changing at a faster rate every single day, and employees taking the brunt of the change, and fearing for the future. Job loss is rampant, economic uncertainty looms around every...

3 Mars 18min

HR Works Video Podcast: The Pillars of Leadership Pt. 1

HR Works Video Podcast: The Pillars of Leadership Pt. 1

The world seems to be changing at a faster rate every single day, and employees taking the brunt of the change, and fearing for the future. Job loss is rampant, economic uncertainty looms around every...

24 Feb 13min

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