Luxury travel: is there an accent bias?

Luxury travel: is there an accent bias?

This week the conversation centres around the experiences of travel agent Leander Lynch, who was trolled for her accent after a video she posted on Facebook went viral.

Leander joins editor in chief Sophie Griffiths and luxury reporter Emma Dooney as they explore different prejudices within the industry, and how agents can deal with online backlash.


Social media expert Lotte Gossage also joins as a guest speaker, sharing her own experiences in the luxury sector and how she combats negativity online.


Can an accent really put off – or attract – clients? Are some accents more “premium” than others? Are there other biases in the sector? And how can agents combat this?

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