How We Diagnose Every Ecommerce Problem (The Hierarchy of Metrics)

How We Diagnose Every Ecommerce Problem (The Hierarchy of Metrics)

Tony Chopp, walks through the Hierarchy of Metrics — the framework our Prophit Engineers use to diagnose problems and take action for 170+ ecommerce brands.

In this episode, Tony and Richard break down a real brand example in Statlas, showing how you go from a contribution margin miss all the way down to a specific campaign adjustment in Google Ads.

The hierarchy:

  • Business-level metrics (revenue, contribution margin, ad spend)

  • Customer-level metrics (new vs. returning, paid vs. organic)

  • Channel-level metrics (Google, Meta, email — iROAS by channel)

  • Campaign-level actions (bids, budgets, new creative)

Key takeaways:

  • Your ROAS target should be backed into through incrementality math and unit economics — not vibes

  • "4 is not necessarily better than 3" — if 3 is the right number based on your COGS and incrementality, targeting 4 leaves volume on the table

  • Over-efficiency is a symptom of underspend, not a badge of honor

  • Good data in = good decisions out. The system is only as strong as your cost data, audience segmentation, and incrementality testing

Show Notes:

Avsnitt(419)

Enterprise Attribution for 7-Figure Brands

Enterprise Attribution for 7-Figure Brands

Taylor sits down with Austin Harrison, founder and CEO of Northbeam, to announce an official partnership between CTC and Northbeam. After years of public debate about attribution, they've found common...

30 Apr 21min

From Flipping Houses to 20,000+ SKUs: How Lighthouse Co Built a Multi-Brand Empire

From Flipping Houses to 20,000+ SKUs: How Lighthouse Co Built a Multi-Brand Empire

What happens when a home flipper and an aspiring doctor decide to start selling lights during a pandemic? You get Lighthouse Co a curated lighting and home goods brand with 20,000+ SKUs, serving desig...

28 Apr 51min

Q1 2026 vs 2025: What Changed in Ecommerce (The Data)

Q1 2026 vs 2025: What Changed in Ecommerce (The Data)

Steve Rekuc, Director of Data at Common Thread Collective, joins Richard to break down the Q1 2026 vs Q1 2025 year-over-year data from the DTC Index.The headline: Meta spend is up 25% year over year w...

23 Apr 16min

You Don't Want Strategy. You Want an Outcome.

You Don't Want Strategy. You Want an Outcome.

The number one pain point brands bring to us: "My current agency gives me execution, not strategy."Luke and Richard, break down why that complaint, while valid, doesn't go far enough.Most brands are s...

21 Apr 23min

How the Prophit Engine Actually Works (Full Walkthrough)

How the Prophit Engine Actually Works (Full Walkthrough)

Taylor and Luke, walk through exactly how the Prophit Engine system enables one person to deliver the work and outcome of three.This isn't about replacing people with AI. It's about what happens when ...

16 Apr 55min

The Right Way to Use AI in Your Ad Creative

The Right Way to Use AI in Your Ad Creative

AI is changing how ecommerce brands produce creative. But most brands are using it wrong.They're generating entire ads with AI and wondering why performance drops. Or they're ignoring it entirely and ...

9 Apr 27min

Why CTC Bought Into Commerce Roundtable

Why CTC Bought Into Commerce Roundtable

Common Thread Collective is now an owner in Commerce Roundtable. In this episode, Taylor with Jimmy Kim, founder of Commerce Roundtable, to tell the full story of how this partnership came together an...

7 Apr 29min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
rss-svart-marknad
rss-borsens-finest
badfluence
avanzapodden
uppgang-och-fall
svd-tech-brief
bathina-en-podcast
fill-or-kill
lastbilspodden
rss-dagen-med-di
rss-kort-lang-analyspodden-fran-di
tabberaset
rss-inga-dumma-fragor-om-pengar
24fragor
kapitalet-en-podd-om-ekonomi
rikatillsammans-om-privatekonomi-rikedom-i-livet
borsmorgon