How to do 600+ home inspections per year... with the buyer present!

Should home buyers attend the home inspection—or does it create more problems than it solves? In this episode of The Ride Along Home Inspection Podcast, Brad Lowery and Matt Brading sit down with top-producing inspector Ken Humphreys of BPG Inspections to debate one of the most talked-about topics in the industry.

👉 Watch the full episode to hear how top inspectors approach client presence, reporting, and running a successful inspection business.

Ken shares real-world insights from years of high-level experience, while the conversation dives into home inspection best practices, Standard Operating Procedures (SOPs), and how inspectors adapt to different markets and client expectations. From the role of technology in inspections to balancing efficiency with quality, this episode breaks down what actually drives success in today's home inspection industry. You'll also hear different perspectives on inspection standards, client communication, and whether having buyers on-site improves or complicates the process.

Whether you're a home inspector refining your workflow or a homebuyer trying to understand what to expect, this discussion highlights how communication, consistency, and adaptability lead to better outcomes.

🔧 What You'll Learn

- Should buyers attend a home inspection?

- How top inspectors approach client communication

- The role of SOPs in home inspection businesses

- How inspection practices vary by market and region

- How to balance efficiency, quality, and work-life balance

🎧 Listen to more expert conversations on The Ride Along Home Inspection Podcast for insights on home inspection, business growth, and industry best practices.

Chapters

00:00 Introduction to Home Inspection Excellence

01:46 Ken Humphries: A Veteran Home Inspector's Journey

05:30 The Importance of Client Presence During Inspections

09:20 Utilizing Technology: The Role of Infrared Cameras

13:05 Balancing Client Interaction and Inspection Efficiency

16:35 Streamlining the Inspection Process

20:22 The Debate on Inspection Standards and Practices

23:57 Finding Work-Life Balance in Home Inspection

28:38 Evolving Roles in Home Inspection

29:49 Market Trends and Pre-Offer Evaluations

31:26 Personal Connections in Inspections

32:09 Inspection Techniques and Time Management

36:56 Safety vs. Comfort in Home Inspections

40:07 SOPs and Regional Variances in Inspections

52:19 The Importance of Functionality in Inspections

53:02 The Importance of Customer Education

56:07 Balancing Time and Client Interaction

59:00 The Role of Reports in Client Understanding

01:02:00 Work-Life Balance in Home Inspections

01:04:55 Different Approaches to Inspections

01:07:40 The Value of Client Presence

01:10:25 Continuous Learning and Adaptation

01:13:20 Finding Common Ground in Inspection Practices

The links:

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