The truths about owning and running a car dealership with KUN Exclusive | evo India podcast

What does it actually take to run a multi-brand dealership group? In the latest episode of Boss Talks, we have Vasanthi Bhupathi, Dealer Principal, Kun Exclusive BMW, MINI, Rolls-Royce and Anup Venkatesh in conversation with Ed, Sirish Chandran. The Kun group represents 12 brands across 110 touch points, sold nearly 38,000 cars last year, and serviced half a million vehicles, making them the largest dealership group in South India and one of the most respected in the country.

In this episode, the guests talk about how Kun group started with one Hyundai dealership 27 years ago and grew to Rolls-Royce, BMW, Mini, Porsche and beyond. The real margins in the car business and why service is not the goldmine people think it is. How EVs will fundamentally change the dealership model and what happens to service revenue when cars stop needing oil changes. The brutal truth about starting a dealership today, from the capital required, why so many fail, and what manufacturers actually look for in a dealer partner. Vasanthi also shares a special story about Hyderabad Gold, how one customer's Rolls-Royce colour is now in the official Rolls-Royce global catalogue. How Kun kept all 6,000 employees on full salary through COVID and why that decision changed everything. Career paths inside a dealership group, from receptionist to top BMW salesperson, from Hyundai fresher to luxury brand CEO. And the one thing every outsider gets completely wrong about the dealership business. If you are considering buying a car, working in the automotive industry, or thinking about starting a dealership, this is the most honest conversation about the business of owning and running a car dealership you will find anywhere.