320 - Dr. Lisa Beagan | Your Vet Direction

320 - Dr. Lisa Beagan | Your Vet Direction

This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Lisa Beagan, founder of Your Vet Direction, to discuss how AI-supported triage can bring more structure, consistency, and safety to veterinary intake.

The conversation explores one of the most overlooked risks in practice operations: asking front-desk teams to make triage decisions without the clinical tools or training to do so confidently. Dr. Beagan shares how her platform, Your Vet Direction, helps guide CSRs through the right questions, prioritize urgency, and support better decision-making while keeping humans firmly in the loop.

The episode offers a practical look at how structured AI can reduce variability, improve efficiency, and help veterinary practices modernize one of their most critical workflows.

Learn more about Your Vet Direction.
Dr. Beagan recommends "The Coming Wave: Technology, Power, and the Twenty-first Century's Greatest Dilemma" by Mustafa Suleyman for its insights on AI guardrails.

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Avsnitt(100)

326 - Dr. Brad Waffa | Truss Vet

326 - Dr. Brad Waffa | Truss Vet

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Brad Waffa, a small animal and exotics veterinarian and co-founder of Truss Vet - Veterinary Urgent Care, to discuss the growing need to defi...

10 Sep 21min

325 - Anthony Gatti | PetPax Co

325 - Anthony Gatti | PetPax Co

This week, we speak with Anthony Gatti, co-founder and CEO of PetPax Co., about how their proprietary SupplaMelts® are fixing one of pet wellness's biggest bottlenecks: administration compliance. Anth...

27 Aug 19min

324 - Dr. Jake Rodgers | Rodgers Veterinary Care

324 - Dr. Jake Rodgers | Rodgers Veterinary Care

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Jake Rodgers, a relief veterinarian and founder of Rodgers Veterinary Care and Vet Buddies, to address a critical flaw in veterinary medicine...

20 Aug 21min

323 - Gary Peters | PupPilot

323 - Gary Peters | PupPilot

This week, Shawn Wilkie and Dr. Ivan Zak talk with Gary Peters, co-founder and CEO of PupPilot, about how AI front-office technology is helping with front-desk understaffing and burnout in veterinary ...

13 Aug 24min

322 - Neshmeen Faatimah | Nuzzle Technologies

322 - Neshmeen Faatimah | Nuzzle Technologies

This week, Shawn Wilkie and Dr. Ivan Zak catch up with Neshmeen Faatimah, the founder and CEO of Nuzzle Technologies, Inc., to discuss how AI-powered simulations are transforming veterinary communicat...

14 Maj 18min

321 - Guilherme Coelho | Maven Pet

321 - Guilherme Coelho | Maven Pet

This week, Shawn Wilkie and Dr. Ivan Zak welcome Guilherme Coelho, Co-founder and CEO of Maven Pet, to discuss how AI-powered pet wearables are helping owners better understand their pets' health betw...

7 Maj 20min

319 - Marisa Hoskins | Paws Abroad Inc

319 - Marisa Hoskins | Paws Abroad Inc

International pet travel is one of those topics that sends both pet owners and veterinary teams into a quiet panic. This week, Shawn Wilkie and Dr. Ivan Zak sit down with Marisa Hoskins, the founder o...

23 Apr 19min

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