Episode 310: Bonus: The Critical Role of a Practice Leader & When to Hire One

In this replay episode, we're revisiting one of the most important leadership decisions every growing practice owner faces: should you promote someone from within, or bring in outside leadership talent?

As founders, many of us build our businesses around the skills we know best—whether that's clinical excellence or coaching expertise. But the transition from hands-on provider to visionary CEO requires a completely different leadership skill set.

In this conversation, we unpack common mistakes that can slow growth, like overpaying for experienced hires before your business is ready, or promoting a team member into leadership without the training and support they need to succeed.

Instead, you'll learn how to identify, develop, and support a Practice Leader—a role designed to bridge the gap between the front desk and operations management while strengthening the leadership structure of your practice.

We also cover the core leadership capabilities that make someone effective in this role, including communication, influence, accountability, and team leadership, along with how to set clear career pathways, identify skill gaps, and recognize early red flags when evaluating potential leaders.

If you're building or restructuring your leadership team, this replay is packed with insights to help you make smarter promotion decisions, avoid costly leadership missteps, and create the structure needed to support long-term growth.

Resources

→ Register for SPARK: A 5-day strategic reset for aesthetic and wellness practice owners and practice managers navigating growth, change, and what's next.

→ Snag your ticket for the ALT Experience. There are just a handful of tickets remaining!

→ Join the Fierce Factor Society

→ Follow Kaeli on Instagram: @kaeli.lindholm

Additional Ways to Connect:

• Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move.

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