The First Pour

The First Pour

Welcome to the very first episode of Bartender Bangaz, where we pour out the truth, straight no chaser! Host Mark the Shark AKA Shmark is joined by legendary bartender and entrepreneur John Dell'Orto (Dell) for a deep dive into the wild world behind the stick.

Dell, who went from accidentally bussing tables to co-owning a popular cocktail bar, shares his philosophy on handling the job's toughest challenges. Get the full breakdown on dealing with nasty, rude customers: why Mark loves a "shitty customer" (it's a challenge!), the art of "killing them with kindness," and the crucial moment you realize a patron is a "negative variable" that needs to bounce to protect the positive energy of your bar.

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Avsnitt(41)

28-Year Bouncer Reveals How To ACTUALLY Skip Any Bar Line!

28-Year Bouncer Reveals How To ACTUALLY Skip Any Bar Line!

Welcome back to Bartender Bangaz! Host Mark the Shark ("Shark") is live at the Island Mermaid on Fire Island, NY, for a special episode featuring our very first bouncer guest: Long Island legend, Tomm...

27 Sep 1h 9min

Why You Should NEVER Order "Rack Liquor"

Why You Should NEVER Order "Rack Liquor"

Welcome back to another episode of Bartender Bangaz! This week, host Mark the Shark sits down at Patchogue, Long Island’s newest hotspot—The Side Street Dive—with industry insider Maddie. From startin...

20 Sep 1h 27min

Why Bartenders Secretly Hate Apple Pay & Snapping Customers.

Why Bartenders Secretly Hate Apple Pay & Snapping Customers.

This week on Bartender Bangaz, Mark the Shark heads to Mio Posto in Merrick, NY, to sit down with 17-year bar veteran Jillian! Jillian takes us through her journey from starting as a hostess to becomi...

13 Sep 1h 8min

Why You Should NEVER Scope Ice With Glass

Why You Should NEVER Scope Ice With Glass

Ever wondered what it’s really like to transition from Michelin-star fine dining to the high-volume chaos of a beach town bar? In this episode of Bartender Bangers, host Mark the Shark sits down with ...

6 Sep 1h 30min

Why Personality Beats Speed Behind the Bar.

Why Personality Beats Speed Behind the Bar.

Pour yourself a drink and step inside the world-famous Ice Palace in Cherry Grove, Fire Island! This week, Mark the Shark sits down with Bar Manager Ken to unpack what it takes to run the world's long...

30 Aug 1h 18min

5 Ways Customers Instantly Annoy Your Bartender!

5 Ways Customers Instantly Annoy Your Bartender!

Every drink has a story, and every shift has a moment that sticks with you! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸This week, Mark is hanging out on ...

24 Aug 1h 25min

The Brutal Reality of Working  in Kitchens for 30 Years

The Brutal Reality of Working in Kitchens for 30 Years

Every drink has a story, and behind every great bar is a legendary kitchen! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸 This week, Mark is sitting down w...

9 Aug 58min

50 Years in Hospitality: Why 90% of New Bars Fail

50 Years in Hospitality: Why 90% of New Bars Fail

Every drink has a story, every shift has a moment that sticks with you, and this week on Bartender Bangaz, Mark the Shark is keeping it local in his hometown of Ocean Beach, Fire Island! We’re sitting...

27 Juli 2h 7min

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