Best of 2021: Resilience, Innovation and Kindness

In this "best of 2021" show, our last Insights episode of the year. we’re joined by three guests who talk about resilience, innovation and kindness in healthcare. First, is Laurie Baedke (https://www.lauriebaedke.com/). Laurie is Director of Healthcare Leadership Programs at Creighton University. In this conversation, recorded in February 2021, Laurie talks about resiliency, resilient leaders and the habits of high-performing executives. Next, we hear from Dr. Pat Hunt, chief medical officer, QGenda (www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. This interview took place in May 2021. In our final conversation, we hear from keynote speaker Shola Richards. Shola is founder and CEO at Go Together Global (sholarichards.com/insights/). In this September 2021 interview, Shola explains how kindness and mindfulness help healthcare leaders create successful strategies to strengthen team cohesion and togetherness. Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit mineraltree.com/MGMA. We also want to make you aware of another great healthcare podcast out there. Rev Dive with Taya Moheiser and Kem Tolliver. Key topics center around revenue cycle management, medical billing, and coding. Go to sliceofhealthcare.com/revdive to listen to the latest episode. And you can listen to all the MGMA podcasts at mgma.com/listen. If you like the MGMA shows, please rate and review them wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

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