Leadership Insights: Building Trust and Paying it Forward

Our guest today is Susan Childs, medical practice advisor, author, and speaker. Susan is here today as part of our Leadership Insights Podcast series. During this insightful conversation, Susan explains the importance of priorities, finding out what’s important in your life and work, and bringing emotional intelligence to your personal and professional life. Resources for this episode: • Susan Childs on LinkedIn: (https://www.linkedin.com/in/susan-childs-facmpe-3507354/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Evolution Healthcare Consulting (https://evohcc.com/) • How to Win Friends and Influence People (https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034) • Emotional Intelligence 2.0 (https://www.amazon.com/Emotional-Intelligence-20-audiobook/dp/B003MSCSD4/ref=sr_1_5?crid=3G6TLPAWNK0BZ&keywords=graves+emotional+intelligence&qid=1652138602&s=books&sprefix=graves+emotional+intelligence%2Cstripbooks%2C90&sr=1-5) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

Sponsors:

Your staff is buried in phone calls. Patients are frustrated. And you're losing revenue to no-shows. There's a better way. GoTo Connect for Healthcare is a unified, AI-powered communication platform built to support your HIPAA compliance, streamline scheduling, reduce staff burden, and help your team do more with less. Because when communication works, care works. Learn more and get a personalized demo.

Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge! Connect with us at sales@alliedusa.net or call (801) 328-8581.