MGMA Podcasts29 Aug 2025

Women in Healthcare: Empathy, Accountability, and Everyday Leadership

In this episode of MGMA's Women in Healthcare podcast, host Adrienne Lloyd talks with Hayley Boling, CEO of Bowling Vision Center and Insight Surgery Center, about the realities of leadership, the importance of empathy and accountability, and the everyday moments that shape strong teams. They discuss mentorship, support networks, and the value of authenticity in healthcare and beyond.

00:03 — Introduction and Guest Background
02:12 — Creating a Culture of Accountability with Empathy
17:02 — Being a Woman Leader in Healthcare
27:52 — Finding Mentors and Building Support Networks
36:31 — Key Leadership Lessons: Progress Over Perfection
42:27 — Closing Thoughts and Thank You

Your Host:
Adrienne Palmer Lloyd, MHA, FACHE
CEO/Founder, Optimize Healthcare
MGMA Consultant | Certified John Maxwell Leadership Coach | Lean/Six Sigma Expert

CONNECT WITH Adrienne!
🌐 LinkedIn
🌐 Optimize Healthcare
📧 Email Adrienne
📅 BOOK A CALL

CONNECT WITH Haley!
🌐LinkedIn

MGMA Resources:

MGMA Leaders Conference 2025: Learn more and register
MGMA Membership: Access tools, communities and educational opportunities - Learn more and register
MGMA Podcasts

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