SH289: Chac Mool - Diving Deeper into a Triple Fatality with Human Factors

SH289: Chac Mool - Diving Deeper into a Triple Fatality with Human Factors

This episode examines a 2012 triple fatality at Cenote Chac Mool in Mexico using a Human Factors approach, showing how accidents are rarely caused by a single mistake but by a combination of small, interacting factors. A guide took two recreational divers beyond safe limits into an overhead cave environment without a continuous guideline, and all three ran out of gas and died. Instead of simply blaming the guide, the analysis explores how things made sense at the time, including authority gradients that stopped the divers from questioning decisions, fatigue from multiple dives, pressure to show something impressive, and increasing task load in a complex environment. Using the PETTEOT framework, the case highlights how people, environment, equipment, organisational culture, and time pressures combined to reduce safety margins until there was no capacity left to recover. The key lesson is that safety depends on understanding these system interactions, building psychological safety so people can speak up, and reinforcing clear rules and preparation to prevent small, “normal” deviations from turning into fatal outcomes.

Original blog: https://www.thehumandiver.com/post/chac-mool-triple-diving-fatality

Links: Full CREER manual: https://creer-mx.com/wp-content/uploads/2024/03/Manual-for-Cenote-Dive-Guides-vs010324.pdf

The Thumb rule: https://www.thehumandiver.com/post/top-tips-for-diving-instructors-psychological-safety-and-the-thumb-rule

Learning from Emergent Outcomes course waiting list: https://www.thehumandiver.com/lfeo

Tags: English| Learning, Incidents & Just Culture

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Avsnitt(312)

SH312: Your Body Can't Cash the Cheque Your Ego Is Writing

SH312: Your Body Can't Cash the Cheque Your Ego Is Writing

We explore how capable, motivated divers can gradually push beyond safe limits when their environment rewards risk-taking and treats near misses as successes. Using the story of a young technical dive...

7 Okt 16min

SH311: 3. Don’t Wait - Learn From Everyday Work Using HOP Principles

SH311: 3. Don’t Wait - Learn From Everyday Work Using HOP Principles

This episode explores Human and Organizational Performance (HOP), an approach to safety that starts with the idea that people will always make mistakes, so we should focus on understanding why decisio...

3 Okt 6min

SH310: 2. More Than a Deep Dive: What a WWII Bomber Recovery Can Teach Us About Human Factors

SH310: 2. More Than a Deep Dive: What a WWII Bomber Recovery Can Teach Us About Human Factors

This episode explores what really makes complex technical diving successful: not just helium, decompression and equipment, but the people using them. Using the recovery of the WWII B-24 Liberator Tuls...

30 Sep 8min

SH309: Change around Safety Culture is Really Hard

SH309: Change around Safety Culture is Really Hard

In this episode, Gareth Lock reflects on why improving diving safety requires more than telling people to follow the rules. Drawing on his experience in aviation, diving, and safety science, he explai...

23 Sep 14min

SH308: We Know, and We Say Nothing

SH308: We Know, and We Say Nothing

This episode explores why experienced divers still die in situations that seem predictable, using the tragic 2026 Maldives cave accident as a starting point. It looks at how outcome bias, the normalis...

16 Sep 17min

SH307: 1. The 2026 HF in Diving Conference - What Did You Miss?

SH307: 1. The 2026 HF in Diving Conference - What Did You Miss?

This episode explores how a restorative just culture can help the diving community respond to incidents in a way that promotes learning rather than blame. Instead of focusing only on who broke the rul...

9 Sep 15min

SH306: Restorative Just Culture: Repairing Trust After an Event

SH306: Restorative Just Culture: Repairing Trust After an Event

This episode explores the difference between a retributive approach to diving incidents, which focuses on blame and punishment, and a restorative just culture, which focuses on learning, repair, and p...

2 Sep 4min

SH305: Cause Reason. Excuse. Three Words Doing Three Very Different Things.

SH305: Cause Reason. Excuse. Three Words Doing Three Very Different Things.

This episode explores an important distinction that is often missed when discussing diving incidents: the difference between a cause, a reason, and an excuse. A cause explains what contributed to an e...

26 Aug 9min

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