Are You Saying What You Think People Want To Hear? Mackenzie Shirilla Was. And Nobody Believed Her.

Are You Saying What You Think People Want To Hear? Mackenzie Shirilla Was. And Nobody Believed Her.

In Netflix's The Crash, Mackenzie Shirilla talked about her boyfriend Dominic Russo and his friend Davion Flanagan. She said what she thought a grieving, innocent person should say. Loving. Protective. Partners. Full of life. Good person. Soulmate. Every word calculated to make the audience feel warmly towards her. And the audience felt nothing. Because when you say what you think people want to hear rather than what is true, the person on the other side always knows. They can't always name it. But they feel it. In this episode of How Words Work, Jack Fox uses Mackenzie's interview to show exactly what people pleasing sounds like, why it never works, and what to say instead. Because the chances are you do this too. Not in a murder trial. But in the conversations that matter to you. And the fix is simple. Say what's inside you, not what you presume someone wants to hear.


How Words Work is a weekly podcast with Jack Fox.

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Avsnitt(45)

How To Stop Losing Arguments And Start Having Conversations — Part One

How To Stop Losing Arguments And Start Having Conversations — Part One

Arguments rarely start with a raised voice. They start with a small move. A question that doesn't get answered. A point that gets taken somewhere it was never meant to go. The same thing said again an...

18 Okt 12min

Here's How I Get It Wrong.

Here's How I Get It Wrong.

Jack Fox has spent years studying how criminals and people under pressure use language. He teaches these lessons every week. And he gets them wrong too. In this episode of How Words Work, Jack Fox sha...

11 Okt 16min

Simple, Clear, Repeatable

Simple, Clear, Repeatable

Jack Fox has spent years studying the words of thousands of criminals and people under pressure. Donald Miller has spent years studying the words of the most effective marketing messages in the world....

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The Best Communicators Aren't The Best Talkers

The Best Communicators Aren't The Best Talkers

Jack Fox has spent years studying the words of thousands of criminals and people under pressure. And one of the most consistent things he has found is that the people who give themselves away do so be...

27 Sep 10min

How Do You Stop Over-Explaining?

How Do You Stop Over-Explaining?

Jack Fox posted something recently about convincing language. That the most powerful thing you can remove from your own words is the convincing. That when you stop trying to make people believe you, y...

20 Sep 11min

The Two Things That Make People Feel Truly Heard

The Two Things That Make People Feel Truly Heard

I've spent years studying the words of thousands of criminals and people under pressure. And in all that time one of the most consistent things I've found is that the words someone chooses are the wor...

13 Sep 15min

How You Answer A Question Says More About You Than The Answer Itself

How You Answer A Question Says More About You Than The Answer Itself

I've spent years studying the words of thousands of criminals and people under pressure. And one of the most revealing moments in any conversation isn't the answer someone gives. It's what happens in ...

6 Sep 13min

You Say These Words And They're Costing You.

You Say These Words And They're Costing You.

I say honestly all the time and I'm not a liar. I know. And this episode is for you. The patterns this podcast pulls apart in criminals and manipulators show up in honest, well-intentioned people ever...

30 Aug 13min

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