S6 Ep15 Sara (Mills) Kerr - Once a Bushfire Volunteer, Now an AI Researcher

Sara (Mills) Kerr is a firefighter with Fire and Rescue New South Wales and a PhD candidate at the University of Newcastle, researching the trustworthiness of AI-generated information in disaster and emergency management decision-making. Before the fire service, she worked as an e-commerce data analyst, until Australia's 2019/2020 Black Summer bushfires redirected her path. Instead of returning to her normal work, she entered the Emergency Services Academy.

Harry and Sara talk about what fourteen weeks at the Academy built in her, and what it didn't. They get into why "overthinking" is often mislabeled: vigilance is a protective mechanism, not a weakness, and only becomes a problem when it overwhelms rather than informs.

That gap between training and readiness eventually pointed Sara toward research into AI and disaster management, and eventually the PhD. AI, in her framing, is a cognitive aid that should enhance operator judgment, never replace it. She's also recruiting participants for that research - anyone using AI operationally in Australian disaster and emergency management, frontline or otherwise is invited to reach out to Harry for a connection: harry@missioncti.com.

Their conversation also covered how why diversity strengthens a team's shared operating picture, and Sara walks through her Inner Command framework she built out of her own early struggles and the framework's 5 C's: Calm, Control, Competence, Confidence, Courage.

Advice for Monday: weaponize your vigilance, and give yourself credit for what you do well.

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