EP 57 - Cleveland Clinic's Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain

EP 57 - Cleveland Clinic's Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain

Cleveland Clinic performs 300,000 surgeries a year and processes 80,000 instrument sets. Stephen Downey manages the supply chain behind all of it through three words: centralize, standardize, automate. That means enterprise-wide procedure cards, one knee tray, and off-site sterile processing modeled on facilities in Denmark and at Walmart.

Stephen also breaks down how a monthly CEO review of indirect spend changed supply chain's standing, why healthcare capital utilization lags behind hotels, and what cross-industry benchmarking looks like when you're sourcing window washing.

Topics discussed:

- Centralizing, standardizing, then automating supply chain

- Enterprise-wide procedure card standardization across all sites

- Monthly CEO review of indirect spend as governance lever

- Embedded sourcing experts within clinical and IT teams

- Cross-industry benchmarking beyond healthcare for services spend

- Capital utilization efficiency lessons from hotels and robotics

- Building automated central service centers modeled on Walmart

- AHRMM leadership and national supply chain case competitions

Listen to more episodes:

Listen on Smarter Sourcing

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Avsnitt(62)

EP 62 - Parkland Hospital's Pamela Bryant on Consolidating Purchased Services Volume and Deciding What Goes Out to Bid

EP 62 - Parkland Hospital's Pamela Bryant on Consolidating Purchased Services Volume and Deciding What Goes Out to Bid

Does every purchased service need to go out to bid? At Parkland Hospital, Pamela Bryant, SVP, Supply Chain Management and an incoming Bellwether League Hall of Fame inductee, uses evaluation committee...

6 Okt 40min

EP 61 - Herbalife's Douglas Krieger On Why Keeping The Seat At The Table Is The Real Work

EP 61 - Herbalife's Douglas Krieger On Why Keeping The Seat At The Table Is The Real Work

Douglas Krieger, Sr. Director Global Strategic Sourcing at Herbalife, sees procurement's seat at the table differently than most. Getting it is the easy part. Keeping it requires showing up with value...

22 Sep 43min

EP 60 - Novant Health's Mark Welch On Preparing His Supply Chain Team To Operate At $20 Billion Scale

EP 60 - Novant Health's Mark Welch On Preparing His Supply Chain Team To Operate At $20 Billion Scale

Mark Welch has led Novant Health's supply chain for 21 years, helping scale the system to $12 billion in revenue. Working without a dedicated medical director in supply chain, he built a model where s...

8 Sep 41min

EP 59 - Ferrara's Kristen Coar On Aligning Procurement To What Your CEO Actually Wants

EP 59 - Ferrara's Kristen Coar On Aligning Procurement To What Your CEO Actually Wants

Kristen Coar, Vice President of Global Procurement at Ferrara, stopped measuring savings on the direct side. Her procurement organization targets on-time delivery, supply chain flexibility, and market...

27 Aug 40min

EP 58 - Emory Healthcare's Noah Dunlap On Building A Three-Tier Supply Chain Transformation Framework

EP 58 - Emory Healthcare's Noah Dunlap On Building A Three-Tier Supply Chain Transformation Framework

Noah Dunlap, Chief Supply Chain Officer at Emory Healthcare, walked into a federated, fragmented supply chain and built a three-tier transformation framework: foundation, optimization, innovation. Eig...

18 Aug 44min

EP 56 - Johns Hopkins Medicine's Burton Fuller On Building The Data Foundation To Measure Every Facet Of Supply Chain Performance

EP 56 - Johns Hopkins Medicine's Burton Fuller On Building The Data Foundation To Measure Every Facet Of Supply Chain Performance

Eric O'Daffer speaks with Burton Fuller, Vice President and Chief Supply Chain Officer at Johns Hopkins Medicine. Burton's team is connecting case schedule data from the EHR to their demand planning f...

14 Juli 34min

EP 55 - University of Vermont Health's Charlie Miceli On AI As The New ERP In Healthcare Supply Chain

EP 55 - University of Vermont Health's Charlie Miceli On AI As The New ERP In Healthcare Supply Chain

When over 250,000 patients are mortally injured by medical error annually, supply chain has a direct stake that most organizations underestimate. Charlie Miceli, Former VP Network Chief Supply Chain O...

30 Juni 30min

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