Partner Spotlight: Ep#9 How Practical Acceleration Brings Agentic AI to Healthcare

Will St. Clair from Practical Acceleration joins Ingram Micro's AWS Partner Spotlight to discuss how his team — all former AWS healthcare leaders with nearly 30 years of combined experience — is helping providers, payers, and health tech companies deploy agentic AI safely and at scale. Will shares why healthcare has a uniquely high bar for AI deployment, and how Ingram Micro's Accelerated Development Program helped his new company punch above its weight from day one.Key Takeaways🏥 Former AWS healthcare leaders, now independent — Practical Acceleration's founding team spent a combined ~30 years at AWS building health data interoperability tools, EHR deployments, and supporting Amazon's COVID diagnostics business — now applying that experience as an exclusive AWS partner.⚖️ Healthcare has a uniquely high bar — Deploying AI in healthcare requires proving improved patient care, stronger security posture, reduced risk, and earned trust from patients and clinicians — not just technical capability.🚧 The "last mile" problem is the real challenge — Powerful AI models open up new use cases, but governance, guardrails, and evaluation are what separate a working demo from a safe, production-ready deployment.🚀 Punching above their weight with Ingram Micro — The Accelerated Development Program gave this brand-new company faster go-to-market speed, access to higher-tier AWS partner benefits, and confidence to approach customers of any size.Timeline00:00 – Welcome & introductions00:21 – Who is Practical Acceleration?00:46 – The team's background at AWS01:27 – What differentiates Practical Acceleration from other AWS partners02:23 – How they help healthcare organizations solve real problems03:08 – Opportunities & challenges of agentic AI in healthcare04:10 – Advice for a customer just getting started with agentic AI05:03 – How Ingram Micro's Accelerated Development Program helped