The Three T’s of AI Rollouts: Training, Time, and Tools with Alex Zubko

In this episode, Alex Zubko shares what she is seeing inside organizations trying to make AI transformation actually work. Alex has been in the AI trenches since 2022, when she pivoted a company into AI right as ChatGPT launched, and she now works with private equity firms, fintech companies, and beyond, doing everything from education to hands-on consulting to executive coaching. She and Andy dig into the gap between the headline statistics on AI usage and what is really happening, and why making a tool available is not the same as people using it. Alex lays out her three Ts, training, time, and tools, and explains why organizations that skip any one of them will not see the adoption or the returns they expect.

Alex and Andy also explore the pressure CEOs feel from their boards, and the irony that the leaders asking the biggest strategic questions about AI are often the ones using it least. She unpacks the J curve of productivity, why treating AI like a new intern is a more useful mental model than treating it like software, and why so many teams struggle to hand work to AI when their own processes were never written down. The conversation covers what the best companies are doing, from ambassadors and centers of excellence to hackathons and channels where people share AI fails, and closes with practical guidance for L&D professionals on leading by example, anchoring AI change in the organization's mission and values, and remembering that the human judgment is the whole point.

I hope you enjoy it! As always you can learn more and connect with me on my website (andystorch.com) or LinkedIn. And you can find my books - Own Your Career Own Your Life and Own Your Brand, Own Your Career - on Amazon.

Connect with Alex Zubko: LinkedIn | alextalksai.com