Susan Mercer - A Former Client's Perspective

Susan Mercer - A Former Client's Perspective

In this episode of The UX Consultants Lounge, Kyle welcomes her first-ever client into the Lounge: Susan Mercer. With over 30 years of experience in digital technology—including roles in UI design, product management, and UX research leadership—Susan brings a rare and candid perspective on what it’s really like to hire and work with UX consultants. Kyle and Susan share their history of collaborating on two major projects, including one of the largest diary studies Kyle has ever led. From ther...

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Avsnitt(17)

Jen Briselli & Jesse Strawbridge: Splitting Sales From Delivery, Building Trust First, and Surviving a Slow Year

Jen Briselli & Jesse Strawbridge: Splitting Sales From Delivery, Building Trust First, and Surviving a Slow Year

In this episode of The UX Consultants Lounge, Kyle sits down with Jen Briselli and Jesse Strawbridge, co-founders of Topology, an experience strategy consultancy built around complementary strengths, ...

20 Juli 1h 17min

Jeff Gothelf: Becoming Forever Employable

Jeff Gothelf: Becoming Forever Employable

In this episode of The UX Consultants Lounge, Kyle sits down with Jeff Gothelf, consultant, speaker, and author of Lean UX, Sense & Respond, Lean vs. Agile vs. Design Thinking, Who Does What By How Mu...

7 Mars 59min

Amy Heymans - Realities of an Agency Acquisition: Letting Go and Starting Over

Amy Heymans - Realities of an Agency Acquisition: Letting Go and Starting Over

In the final episode of 2025, Kyle sits down with someone who has been woven into her UX journey for nearly two decades: Amy Heymans — founder of Mad*Pow, founder of Beneficent, and co-founder of the ...

10 Dec 20251h 1min

Lisa Dance - UX Still Needs a Public Awareness Campaign

Lisa Dance - UX Still Needs a Public Awareness Campaign

In this episode of The UX Consultants Lounge, Kyle talks with Lisa Dance, a UX researcher, consultant, author, and community advocate based in Richmond, Virginia. Lisa is the founder of ServiceEase, c...

24 Nov 202559min

Steve Portigal and Justin Dauer - Solo, Together: How Two Independent UX Consultants are Collaborating

Steve Portigal and Justin Dauer - Solo, Together: How Two Independent UX Consultants are Collaborating

In this episode, Kyle sits down with two UX industry veterans who are trying something new: Steve Portigal and Justin Dauer have announced a unique collaboration that allows them to work together whil...

11 Aug 20251h 18min

Dan Brown - From EightShapes to Curious Squid: Building, Closing, and Reimagining a UX Consultancy

Dan Brown - From EightShapes to Curious Squid: Building, Closing, and Reimagining a UX Consultancy

In this episode of The UX Consulting Lounge, host Kyle Soucy sits down with longtime friend and industry leader Dan Brown to explore the evolution of his consulting journey—from co-founding the belove...

30 Juni 20251h 2min

Christine Perfetti - Blending UX Consulting with a Mission-Driven Passion Project

Christine Perfetti - Blending UX Consulting with a Mission-Driven Passion Project

In this episode of The UX Consulting Lounge, host Kyle Soucy reconnects with long-time friend and UX veteran Christine Perfetti for a deeply honest and inspiring conversation about career reinvention,...

1 Apr 20251h 17min

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