116 - Speed to Impact: The Only Metric That Matters Now

116 - Speed to Impact: The Only Metric That Matters Now

The industry is moving faster than ever—and those who can't keep pace will be left behind. From Listen Labs' $69 million Series B to Google's invisible AI shopping agents, this episode unpacks what happens when AI becomes so seamless you don't even notice it's there. We explore why the GRIT Data Collection's six-month turnaround matters, how Protege is solving AI's messiest infrastructure problem, and what the Tea Institute's 2026 food trends reveal about emotional decision-making.

Plus: Why contextual intelligence—not just AI access—will separate winners from losers in customer experience.

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Avsnitt(71)

150 - 75% Want More AI. Only 23% Trust It.

150 - 75% Want More AI. Only 23% Trust It.

Salesforce is reportedly paying around $2 billion for Listen Labs, and that's just the start. This week's episode digs into what happens when AI research tools move into the software we already use ev...

5 Okt 49min

140 - AI Is Getting Cheaper. Judgment Is Getting Pricier

140 - AI Is Getting Cheaper. Judgment Is Getting Pricier

AI can move faster, work cheaper, and handle more than ever—but human judgment is still the differentiator. In this episode of The Exchange, Karen Lynch and Lenny Murphy unpack why “cognitive surrende...

28 Sep 45min

148 - AI Is Moving Faster Than Business Can Keep Up

148 - AI Is Moving Faster Than Business Can Keep Up

AI innovation isn’t slowing down—but can businesses keep up? In this episode of The Exchange, Karen Lynch and Lenny Murphy unpack the billions flowing into AI, measurement, and research tech, from Pro...

21 Sep 49min

147 - The $2 Billion Question Facing Market Research

147 - The $2 Billion Question Facing Market Research

AI is eating enterprise software from the inside out, and market research is either infrastructure or acquisition bait. In episode 147 of The Exchange, Karen Lynch and Lenny Murphy dig into a $2 billi...

14 Sep 48min

146 - More Data, Less Insight: AI's Value Problem

146 - More Data, Less Insight: AI's Value Problem

AI is rewriting the rules of research, commerce, and insights work. In episode 146 of The Exchange, Karen Lynch and Lenny Murphy cover massive funding rounds chasing decision infrastructure, shaky AI ...

7 Sep 46min

145 - Digital Twins, Synthetic Data, and the New Rules of Research

145 - Digital Twins, Synthetic Data, and the New Rules of Research

AI is rewriting the rules of research and marketing, and not always gently. This episode digs into what happens when digital twins start speaking for us, when synthetic data gets too convincing to que...

31 Aug 41min

144 - AI Is Changing Research. But Can We Still Trust the Data?

144 - AI Is Changing Research. But Can We Still Trust the Data?

AI funding just topped $400 billion. A research giant went private at a huge premium. And fake polling data fooled the media. What do these have in common? In episode 144 of The Exchange, Lenny Murphy...

25 Aug 54min

143 - The Real Signal Behind This Week's Biggest Insights Industry Deals

143 - The Real Signal Behind This Week's Biggest Insights Industry Deals

A $2 billion ad verification deal, a trillion dollars in retail spending up for grabs by AI agents, and a synthetic population standing in for 8.3 billion real people. In episode 143 of The Exchange, ...

17 Aug 49min

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