11. Earning your Stripes with Juan Sanchez

This episode of "Too Big to Fail" features a detailed and inspiring conversation with Foreman Juan Sanchez, providing a raw look at what it takes to climb the ranks in the utility construction industry.

Juan began his journey with Moss Utilities in November 2019, driven by a simple necessity: he needed a job that kept him close to his family after years of working out of state. He started as a laborer, admitting he "didn't know anything" about utilities, despite having a diverse background in landscaping, cooking, and general construction.

Juan's transition from the ground up was remarkably fast. He spent only about six months as a laborer, moved quickly to a helper role, and then became a pipe layer. Significantly, he mentions that the chance to become an equipment operator was "skipped" for him, underscoring that his value was quickly seen in his leadership and piping skills, not just machine operation. By the time of the podcast, he had been a Foreman for four years.

Juan is candid about the massive stress and comprehensive responsibility that comes with being a foreman. He defines the role as managing "the quality of the work, production, and safety" from the moment he wakes up until he returns home, noting that he is often still planning the next day's work while sleeping.

He recounts the nervousness he felt accepting the promotion, telling his superiors that if he failed, he was ready to return to his old job as a pipe layer. This honesty reveals the intense pressure to succeed in a leadership position.

Juan has been a firsthand witness to Moss Utilities' massive growth, recalling the early days when the company was housed in a much smaller, more reduced office with less equipment.

One of the most powerful elements of his story is the company culture. Juan, who has no immediate family in the area, expresses deep gratitude that his promotion was based entirely on his dedication, effort, and hard work, stating that he didn't reach his position due to a friend or relative. He notes that the company's commitment to its employees is special, citing the fact that the company ensures everyone receives something for Christmas and is recognized as more than "just a number."

The decision to make him a foreman came directly from a discussion with Parker (COO Parker Thane) after Juan asked for a raise, acknowledging that he had hit the limit for his current role and needed to "climb higher."