How Nestlé Korea’s driving E-commerce Growth & Innovation

In this episode of Nestlevel, Thomas Caso, Market Head at Nestlé Korea, unpacks how Nestlé is winning in one of the world's most dynamic and competitive e-commerce markets. From strategic partnerships with Coupang, one of Korea's leading e-commerce platforms, to building a thriving Nestlé Mall on Naver and harnessing platforms like Kakao Gifting to create more relevant consumer experiences, Thomas shares how speed, data, and adaptability have become critical to staying relevant with Korean consumers.

Thomas also shares why talent development remains one of the most critical success factors for any organization. From building future-ready capabilities to empowering teams to adapt and innovate, he explains how investing in people has been fundamental to sustaining growth in a rapidly evolving market.

Tune in for a candid conversation hosted by Jungwon Kim, Digital Manager at Nestlé Korea, on e-commerce innovation, talent development, leadership, and what it takes for global brands to stay ahead in Korea's rapidly evolving market.

Subscribe to Nestlevel and hear from Nestlé leaders navigating change, embracing technology, and reimagining the future of business.

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Disclaimer: The contents of this podcast were produced in 2026 and accurately reflect the environment at that time. The information, opinions, and discussions presented in this podcast are based on the circumstances and knowledge available during the recording.

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