138. LinkedIn Profile Tips for CSMs: 3 Tweaks That Get You Interviews
You could be the perfect CSM for a role and still never hear from the recruiter simply because your LinkedIn profile isn’t optimized the right way.In this episode, I’m breaking down the three things t...
16 Sep 29min
137. How to Prove ROI to Your Customers (4 EASY Steps)
If you can’t put a number on the value you’re creating for your customers, you’re going to struggle to prove why they should keep paying for it.That’s why in this episode, I’m breaking down a simple f...
9 Sep 25min
136. 5 Ways the CSM Role is Changing in 2026 (Beyond the Obvious Stuff)
Everyone’s talking about how the CSM role is changing, but what are companies actually looking for in 2026?I analyzed 25 CSM job descriptions from 2025 and 2026, and there were some really interesting...
2 Sep 19min
135. You Nailed the CSM Interview and Still Got Rejected. Here's 4 Reasons Why
You can nail every interview question and still lose the CSM job offer to someone else.In this episode, I’m breaking down four reasons that happens, and none of them have to do with your experience or...
26 Aug 19min
134. What to (And Not To) Say About AI in Your CS Interviews
If you think telling a hiring manager you use AI to write emails faster is proving your AI fluency, you might be setting the bar way too low.In this episode, I’m breaking down what hiring managers act...
19 Aug 19min
133. 3 Quick Resume Edits That Get CSMs More Interviews in 10 Mins or Less
Your resume might be the reason you're not getting interviews and it has nothing to do with your experience.In this episode, I'm sharing three resume edits you can make in 10 minutes or less that help...
12 Aug 16min
132. A CS Hiring Manager Who Interviewed 3,000 CSMs Tells You What Gets You Hired with Michael Boyd
When you've interviewed more than 3,000 CSMs, you start to see exactly what separates the candidates who get hired from the ones who don't.In today's episode, I'm sitting down with Michael Boyd, a thr...
5 Aug 41min
