SaaS metrics: the ULTIMATE guide to Software as a Service KPIs | Sidebean

SaaS metrics: the ULTIMATE guide to Software as a Service KPIs Activate your Chartmogul account by using the code* SLIDEBEAN and get $50/mo credit for 12 months. ► https://chartmogul.com/ Are you building your financial model? Slidebean can help you: ► Run financial estimates using our templates across industries ► Craft a custom financial model to your specific needs. Our Community gets 30% Discount on their Slidebean Subscription. Get started now: Use code ‘SLBYTCOMMUNITY’ or check out https://youtube.slidebean.com/get-customers Want to become a financial model maestro? Join our workshop ► https://youtube.slidebean.com/fm-workshop Are you ready to pitch to investors? We can help ► https://slidebean.com/pitch-deck-consulting-services?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics Subscribe to our FREE weekly startup newsletter ► https://slidebean.com/newsletter?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics Find Investors and angels across all industries ► https://slidebean.com/find-investors?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics -- When you live and breathe Software as a Service, terms like ARR, MRR, LTV, CAC become just part of your daily slang. Gross vs. Net MRR Churn, and how is it different from Customer Churn. It's a real mess. So much so that for new company employees, I sometimes do a group class on 'understanding SaaS' to make sure they understand the language I speak after 6 years of running a SaaS company. I figured that instead of doing that every time, we could make a thorough video. So, if you are just joining the Slidebean team, welcome to the team! If you are a stranger, well, I think you are going to find this useful as well. #startups #Slidebean #SaaSTools 0:00 Intro 1:07 MRR and ARR 2:56 Customer churn rate 4:12 Customer Lifetime 7:27 Revenue churn 13:16 Cohorts Read the video transcription + sources: https://slidebean.com/blog/startups-saas-kpis?utm_source=youtube.com&utm_medium=content&utm_campaign=ba-content Follow Caya: https://twitter.com/cayahere and https://instagram.com/caya_here Turn on notifications for the podcast & rate it a 5-star for new episodes. Sidebean makes documentaries about startups, tech, and their impact on society. It is a venture-backed company that helps other startups navigate the complicated road to success. They love to cover stories around business, startups, and tech, trying both to teach and entertain. Subscribe to Sidebean on YouTube: https://www.youtube.com/@slidebean/ Disclaimer: This podcast is an independently produced audio adaptation of content originally shared by Sidebean. It was created by a fan who appreciates Sidebean’s thoughtful storytelling and wanted to make these ideas more accessible for audio-focused listeners. This is not an official production of Sidebean, nor is it affiliated with or endorsed by the channel. All rights to the original video content belong to Sidebean. If you are a representative of Sidebean and have any questions or requests, please feel free to reach out. - ---------------------------- ---------- Keywords: ai development, tech analysis, ai ethics, tech startups, digital transformation, tech impact Learn more about your ad choices. Visit megaphone.fm/adchoices