All Things Quality: An ASQ Podcast15 Okt

From Firefighting to Fireproofing! - ATQ 37

Track: Quality Leadership | Topics: Enterprise Quality, Customer Trust, Predictive Quality, AI, Continuous Improvement

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What does it take to move quality from reactive problem-solving to proactive prevention?

In this special episode of All Things Quality, we're joined by Marko Zgela, Director of Global Quality at Pentair, to discuss how organizations can strengthen customer trust, demonstrate business value, and make quality an enterprise-wide priority.

Drawing on his experience supporting 40 manufacturing locations worldwide, Marko explores:

Enterprise Quality: Building consistency across teams and locations.
Customer Trust: Looking beyond internal metrics to the full customer experience.
Business Value: Communicating quality's impact to leadership.
Shared Ownership: Making quality everyone's responsibility.
Predictive Quality: Preventing failures through early risk detection.
AI in Quality: Using emerging technologies to improve decisions.

Discover practical insights for building a more proactive, connected, and resilient quality culture.

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Additional Resources

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Avsnitt(38)

EMRs: Helping or Hurting Healthcare Quality? - ATQ 36

Track: Quality in PracticeTopics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safetyIn this episode of All Things Qua...

2 Okt 27min

Humanoid Robots & the Future of Quality - ATQ 35

Track: Thought LeadershipKeywords: Humanoid Robotics, AI, Future of Work, Automation-----Humanoid robots are moving from futuristic concept to real manufacturing conversations.Note: This episode was r...

18 Sep 27min

Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34

Track: Quality Community | Topics: Quality 4.0, Next-Gen Quality, Conferences, Professional DevelopmentIn this short episode of All Things Quality, host Pablo Baez talks with Thomas Jones, conference ...

11 Sep 10min

Inside the ISO 9001:2026 Update - ATQ 33

Track: Quality in Practice | Topics: ISO 9001:2026, Quality management systems, Standards, ISO 9000, Quality culture, Risks and opportunities, Change management.---ISO 9001:2026 is coming — but what’s...

1 Sep 25min

Why Cyber Risk is Now a Quality Risk - ATQ 32

Track: Quality in Practice | Topics: Cybersecurity risk management; secure by design; KRIs; AI risk; vulnerability management-----Cybersecurity is no longer just an IT issue. In this episode of All Th...

21 Aug 23min

AI’s Missing Ingredient: Quality’s Role in AI Adoption - ATQ 31

Track: Quality in Practice | AI Adoption, ISO 42001, Quality Management, Q5.0What’s missing from AI adoption? Natalia Brattan says the answer is You!🎧 In this episode of All Things Quality, Natalia j...

14 Aug 18min

What the 2026 IoE Benchmarking Report Revealed - ATQ 30

Track: Thought LeadershipTopics: Quality Strategy; Benchmarking; Supplier Quality; Cost of Quality; KPI Alignment; AI and Digital TransformationIn this episode of All Things Quality, we talk with Russ...

7 Aug 27min