The Truth About 'Good Enough' AI
Tech Talks29 Okt

The Truth About 'Good Enough' AI

Eight years ago, Gene Reich was running an MSP and worried about help desk phishing: callers who weren't who they claimed to be, and sensitive data littered across email and ticketing systems. He and Peter Segerstrom, co-founders of Traceless, now argue the problem has escaped the help desk. In a remote-first world, huge groups of people work with other huge groups, and nobody knows who anyone else is. Add AI-powered social engineering, staff vibe coding their jobs, and a Teams flaw Peter says let attackers impersonate colleagues, and identity becomes everybody's problem.

We unpack why people remain the weakest link in the supply chain, why AI may matter more to small businesses than enterprises, and why Gene believes today's AI is already good enough for 90% of users. Then Peter names the conversation nobody is having: a looming crisis of authenticity. Listen before you approve your next password reset.


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