Sparks: How to Balance Risk Management and Compassion in Decision-making

Sparks: How to Balance Risk Management and Compassion in Decision-making

In today's leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy.

Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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Sparks: What 150 Executives Taught Me About Employee Experience (And How You Can Use It in Your Advantage)

Sparks: What 150 Executives Taught Me About Employee Experience (And How You Can Use It in Your Advantage)

We've all had that moment: working at a job we dislike, then moving to a nearly identical role at a different company, and suddenly loving it. The work didn't change, the industry didn't change, and t...

3 Okt 20256min

What Leaders Must Know About AI Workplaces and Timeless Human Skills

What Leaders Must Know About AI Workplaces and Timeless Human Skills

The future of work is unfolding faster than anyone expected, and leaders are scrambling to keep up. In this special Best of the Quarter episode, we revisit two standout conversations that tackle the f...

29 Sep 202551min

Sparks: Bad Leaders Can Be Hazardous to Your Health: Why (And How) Great Leadership Matters in the Future of Work

Sparks: Bad Leaders Can Be Hazardous to Your Health: Why (And How) Great Leadership Matters in the Future of Work

Bad leadership doesn't just hurt engagement. It can literally hurt people. Studies show that working under a poor leader is one of the leading causes of stress, contributing to health issues like card...

26 Sep 202510min

Marriott's CHRO on Tech, Humanity, and Building a Future-Ready Workforce

Marriott's CHRO on Tech, Humanity, and Building a Future-Ready Workforce

What does it take to lead 800,000 employees across nearly 10,000 hotels into the future of work? In this episode of Future Ready Leadership, I speak with Ty Breland, CHRO of Marriott International, ab...

22 Sep 202556min

Sparks: Make Work More Human: Breaking Assumptions About Work and How Employee Experience Can Make or Break Your Workforce

Sparks: Make Work More Human: Breaking Assumptions About Work and How Employee Experience Can Make or Break Your Workforce

Work is supposed to be human, but too often it feels like the opposite. For decades, we've built organizations on outdated assumptions: managers as "slave drivers," employees as "cogs," and work itsel...

19 Sep 202510min

Patrick Lencioni Shares What Separates Great Leaders From the Rest

Patrick Lencioni Shares What Separates Great Leaders From the Rest

Leadership may come with titles, pay, and freedom, but it also demands sacrifice, and too often, leaders forget this truth. When they do, organizations slip into coddling cultures, unclear values, and...

15 Sep 202553min

Sparks: 8 Attributes You Need to Be a Vulnerable Leader (According to Over 100 CEOs)

Sparks: 8 Attributes You Need to Be a Vulnerable Leader (According to Over 100 CEOs)

What makes vulnerability in leadership powerful, but also dangerous? Leaders often confuse vulnerability with simply admitting mistakes or showing emotions. But without the right foundation, being "op...

12 Sep 202514min

What Mercer's CEO Reveals About Work Ethic, Cultural Trends, and the Future of Work

What Mercer's CEO Reveals About Work Ethic, Cultural Trends, and the Future of Work

What does it really take to reach the top of an organization? Beyond the glossy titles and corner offices lies a culture of sacrifice, long hours, and relentless client demands that shape modern leade...

8 Sep 202557min

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