#19. We’re on a mission to ensure every Microsoft customer and partner successfully implements Dynamics 365 using the Scrum framework.

Do you have a question for the Scrum Dynamics podcast? Visit Customery.com and click on the Send Voicemail button to have your question feature on the show.

Dermot and Neil discuss how to optimise Scrum teams on a Dynamics 365 project.

Todd Mercer, from MD Financial Management in Ottawa Canada, asks “What to do motivate a team to operate at peak capacity for a long period of time? For enterprises that can’t afford a dedicated product owner or scrum master, what roles do you see pair up on a part-time basis?”

Dermot and Neil discuss sharing the product owner, scrum master and developer roles. They also share our experience of keeping scrum teams interested and having fun on long-running projects by keeping things fun, letting them experiment, and get more involved in refining the backlog.

Using the Dedicated-Time Model or Dedicated-Team Model (Scrum Field Guide by Mitch Lacey) for managing legacy systems while deploying Dynamics 365.

Using a decision log to document design shifts from sprint to sprint in order to explain scope changes to your project sponsor and ask for the additional budget if you need it. Scope changes belong to the product owner, rather than the development team.

Having T-shaped skills in developers and cross-functional skills in a development team to avoid resource constraints. Encouraging developers to broaden their skills and knowledge to improve the team’s overall velocity.

Avoiding customisation conflicts by using a magic wand to indicate that you’re working on a commonly-used solution component. Using digital tools such as Skype or Teams and frequent conversations to keep each other up-to-date on what we’re doing.

Working on very small scrum teams and large teams. Neil recounts his experience working as a one-person development team, and Dermot and Neil worked on a team with 18 people. The Scrum Guide says development teams should have 3 to 9 people, so are Dermot and Neil crazy?

Should you split large teams into component teams and feature teams? Dermot is a fan of feature teams because they have the cross-functional skills to release an increment to production. Component teams can’t release their work into production, but Neil has seen a component team used successfully for systems integration work.

How do you manage dependencies on resources outside your scrum team? When Dermot needs firewall changes performed by the networks team he lines up the request weeks in advance to ensure there are no blockers during his sprint when the firewall changes are needed. Neil has two of the infrastructure team embedded in his programme to help raise, route and escalate dependent requests outside of my scrum teams.

Can a Dynamics team work with multiple product owners? Neil reckons they can when there is a product owner for each feature team in a scaled scrum project, but not when there is a committee of product owners. Dermot shares his experience of area and chief product owners.

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🚀 Agile Foundations for Microsoft Business Apps
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📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

Avsnitt(162)

Product Backlog Refinement: Who's Involved? (And Why!)

Product Backlog Refinement: Who's Involved? (And Why!)

#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the desired results. It’s not your fault; it’s a systemic problem. The problem is that it is incredibly common for only one stakeholder -- the product owner -- to be involved in backlog refinement, but the ideal would be if all the relevant people were there!If you've been asking yourself who else should be involved in backlog refinement, you’re in good company—most Dynamics 365 and Power Platform application teams need a little help to come up with the answer.ResourcesAmazing Apps show websiteAmazing Apps Show on LinkedInAmazing Apps Show on TwitterCustomery Academy websiteCustomery Academy on YouTubeAgile Foundations for Microsoft Business Apps free online mini-courseSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

7 Dec 202115min

How Did You Get Scrum Master Training?

How Did You Get Scrum Master Training?

#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?"I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and certification. Find out which one I recommend for Dynamics 365 and Power Platform professionals and why.You'll also find a video accompanying this podcast episode on the Customery Academy YouTube channel.ResourcesDan Foster on LinkedInScrum Alliance Certified ScrumMaster trainingScrum.org Professional Scrum Master training (recommended)Scrum for Microsoft Business Apps course (with discount coupon YouTube20)Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

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Should You Assign Stories to Developers in Sprint Planning?

Should You Assign Stories to Developers in Sprint Planning?

#104. Should we assign items to a developer during sprint planning?Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not?That’s the question we’re going to be answering in this episode of Amazing Applications.Resources"The New New Product Development Game", Harvard Business ReviewAgile Foundations for Microsoft Business Apps, Customery AcademySupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

19 Nov 20219min

Microsoft FastTrack Success by Design with Seth Kircher

Microsoft FastTrack Success by Design with Seth Kircher

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update .What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework that all Dynamics 365 partners should consider adopting for their enterprise projects?To find out, I'm joined by Seth Kircher. He's the Principal FastTrack Solution Architect Manager for Microsoft FastTrack's solution architects in the Americas. We dig into the role of FastTrack, the origins and benefits of Success by Design and its future.ResourcesSeth Kircher on LinkedInSuccess by Design Implementation GuideSuccess by Design on Microsoft DocsSuccess by Design on Microsoft LearnSuccess by Design recorded training workshopsRachel Profit's Success by Design Nuggets playlist on YouTubeSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

18 Okt 202143min

"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix

"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix

#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications.We also cover:Starting your own Microsoft partner businessWhat is takes to achieve FastTrack Recognized Solution ArchitectWhich is better: FTRSA award or MVP award?Building amazing Power Power applicationsWhat night to release a new deploymentUsing feature flags in our applicationsWorking in hybrid teams: customer and partner togetherMicrosoft Australia traineeship programResourcesBruce Sithole on LinkedIn365 Mechanix on LinkedInFastTrack Recognized Solution Architects | Microsoft Dynamics 365FastTrack Recognized Solution Architects | Microsoft Power PlatformMicrosoft Traineeship ProgramSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

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Business Transformation with Microsoft Business Apps with Lipi Sarkar

Business Transformation with Microsoft Business Apps with Lipi Sarkar

#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future.ResourcesRegister for DynamicsConLipi Sarkar on LinkedInSamit Saini and Eric McKinney on LinkedInBuilding a Digital Future by Lipi Sarkar and Vinny (Amazing affiliate link)South Coast Summit conferenceScottish Summit conferenceSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

16 Sep 202115min

Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil

Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil

#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements.Why use Azure DevOps to manage requirements?Structuring requirements into epics, features and user storiesUsing a definition of ready to manage your backlogIs requirements approval an anti-pattern?Using different types of items in Azure DevOpsChoosing an Azure DevOps process: Scrum or Agile?Adding attachments in DevOpsHandling sub-tasks and defectsHow much detail should a user story have?When is a user story too small?Who writes user stories in Dynamics 365 projects?ResourcesRegister for DynamicsCon and attend Dani's session, Best Practices to Manage D365 Requirements in Azure DevOps at 9am, US Eastern, on Monday 20 September 2021.Dani Kahil on LinkedInDani Kahil's blogSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

13 Sep 202124min

How to Design Forms for Amazing User Experiences with Mary Ann Castro

How to Design Forms for Amazing User Experiences with Mary Ann Castro

#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design?Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon.ResourcesMary Ann Castro on LinkedInRegister for DynamicsConSpecial mention to Andrew Butenko, Amey Holden and Dian TaylorSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

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