Hiring a Coach for Your Dynamics 365 Scrum Team

#42. The topic for this episode is scrum teams. The composition and the characteristics of your scrum team remain fundamental to you having any success with an agile approach when you're implementing business applications.I recently refreshed the content of the scrum team section in my Scrum for Microsoft Business Apps course. In this refresh, I added a new video which answers frequently asked questions about scrum teams. I thought it would be a good idea to share some of those FAQs with the Scrum Dynamics audience to give you a sneak peek into the kind of topics you'll find in the course.Student shout-out to Jackie Walker from Capgemini and Veronica Kamph from CRM-Konsulterna.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

5 Dec 201921min

#41. Lots of Microsoft Business Applications teams use Azure DevOps Repos and Pipelines for managing their source code and automating their code integration, build and deployment processes.But what about using Azure DevOps Boards to plan, track and collaborate on your work in a Dynamics 365, Power Apps, Power Automate or Power BI project?Tricia Sinclair, a CRM Pre-Sales Consultant at DXC Technology, is on a mission to help us all use Azure DevOps Boards for more than Repos and Pipelines.ResourcesTricia Sinclair on LinkedInTricia Sinclair on TwitterTricia Sinclair websiteSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

7 Nov 201944min

#40. There are two ways of handling bugs in Scrum:Bug Estimators treat bugs like any other product backlog item. They write a card, estimate it, add it to the product backlog, prioritise it and work on it during a future sprint.Bug Zappers try and avoid writing cards for bugs and they never estimate them. Instead, they try and zap bugs as soon as they are discovered.Mike Cohn is a Bug Estimator but Mitch Lacey is a Bug Zapper (so is almost every other Scrum trainer and team).Listen in to find out which approach I recommend for Microsoft Business Applications teams using Scrum. Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

27 Okt 20198min

#39. Imagine you're a member of a development team implementing Microsoft Business Applications using the Scrum framework. What do you do when you've completed the item you're working on?Inspired by my favourite TV show of all time, The West Wing, here's the Definition of Next that my team uses to answer the question, "What's Next?"Thanks to The West Wing Weekly podcast and to my scrum master, Matthew Venamore, for the inspiration for the Definition of Next.Visit customery.com/39 to download my Definition of Next checklist.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

10 Okt 201912min

#38. If you’re brand new to agile software development and are wondering how an agile approach can be applied to your Dynamics 365, Power Apps, Power BI or Power Automate project, I’ve launched a new free mini-course: Agile Foundations for Microsoft Business Apps.The course is ideal if you are interested in learning about agile software development and how business apps projects can benefit from an agile approach. After taking this course, you'll understand the history of agile software development, and it's values and principles. You'll also discover the Scrum framework and the benefits it can bring to your Dynamics 365, Power Apps, Power BI or Power Automate application.In about an hour, the Agile Foundations for Microsoft Business Apps course will help you understand agile software development, and the basics and benefits of the Scrum framework in six high-quality videos, with captions, transcripts and quizzes.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

3 Okt 20194min

#37. Steve Books is the Chief Technology Officer of Bam Boom Cloud (previously known as Cooper Parry IT Solutions), 2020 winner of the Microsoft Partner of the Year award for Dynamics 365 Business Central.Bam Boom Cloud is a mid-market accounting firm based in the UK. They've had a lot of success with the partner-to-partner business model that has eluded so many other Microsoft partners.Steve also shares his insights into Bam Boom Cloud's innovative business development process for qualifying prospective clients and engaging them remotely on rapid projects to deploy Dynamics 365 Business Central quickly and successfully. It was the repeatability of Bam Boom Cloud's process that contributed to their Microsoft PotY award.Well done Steve, Vicky and the Bam Boom Cloud team.ResourcesSteve Brooks on LinkedInBam Boom Cloud on LinkedInBam Boom Cloud websiteSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

31 Aug 201934min

#36. David Conti surprised me with the size of Velrada's project that was a finalist in the 2019 Microsoft Partner of the Year for Dynamics 365 Field Service awards.I had always assumed that PotY awards were a recognition of complex, enterprise projects successfully delivered by Microsoft's finest.Listen in as David reveals the size of Velrada's project at engineering maintenance company, Monadelphous. He also shares with us Velrada's agile approach, the tools that his team used to deliver the project and the importance of helping your customer's IT team learn about Dynamics 365.ResourcesDavid Conti on LinkedInDavid Conti on TwitterVelrada on LinkedInVelrada websiteMondelphous websiteSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

19 Aug 201930min

#35. Mohamed Mostafa is the Solutions Director at TechLabs London, best known for iPropertyCloud, a suite of business applications for property companies.In this episode, Mohamed joins me to discuss the successful implementation of iPropertyCloud at Eagle Housing*. Eagle Housing is a rapidly-growing social housing organisation that manages 11,000 properties across the UK.Eagle Housing was referred to TechLabs London by another customer when their original Dynamics 365 project wasn’t delivering the expected results.Eagle Housing went live in production eight weeks after re-starting their project with TechLabs London! Then they used an agile approach to iteratively and incrementally enhance the system every four weeks based on feedback from the users.Using an industry solution, like iPropertyCloud, TechLabs London is able to deliver most of the features that users need in that initial release. Starting with an industry solution was a critical factor in the project’s success.They had the right people from the customer’s organisation on the project team including business analysts to provide and prioritise the requirements, and users available to test the application and provide their feedback.Although Eagle Housing’s board of directors was split in their support for the Dynamics 365 project, because of the earlier project, Mohammed was able to persuade them to give his team a couple of months to produce results.Not only has TechLabs London found a successful way of delivering projects remotely, they even have examples of customers they have never met, evaluating and acquiring iPropertyCloud and going live in production.They had to keep a can-do attitude when faced with challenges integrating Dynamics 365 with an existing system managed by another vendor on behalf of Eagle Housing.Mohamed invited the Microsoft team to meet Eagle Housing several times throughout the project. You don’t need to be an enterprise customer these days. Microsoft loves to hear from and meet any successful customer. And these success stories are good news for all Microsoft partners too (which is one of the reasons I’m producing this podcast series).Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

5 Aug 201945min