#24. Neil covers his top 10 antipatterns for Scrum roles in Dynamics 365 projects.

An antipattern looks like a good idea to a situation you were facing but wasn’t the best option when you look back on it. Antipatterns are traps that we want to help others avoid.

Here are Neil's top ten antipatterns for Scrum roles:

  1. Uncommitted product owner. If your senior project stakeholder is too senior, they usually won’t have the availability required to be a committed product owner. Find someone in the next level of the organisation and backfill their job so they can be a full-time product owner for your Dynamics 365 project.
  2. Committee of product owners. This antipattern often occurs when we’re implementing Microsoft Business Applications across several divisions. Don’t settle for a committee of product owners from the different divisions. Find one single product owner they can all trust. Otherwise you’ll get pulled in lots of directions.
  3. Overdriving product owner. Often product owners with a background in sales leadership use motivation techniques, such as setting stretch targets, that often don’t work with developers. Use their enthusiasm, vision and communications skills, but watch out for them becoming a backlog troll.
  4. Learn-as-you-go product owner. Most product owners in a Dynamics 365 project have never been a product owner before might never have worked on a project before. For the sake of your team, your users and your organisation you deserve product owner training, to read widely about product ownership and to work closely with your scrum master for coaching on the product owner responsibilities.
  5. Part-time scrum master. World-class sports teams don’t expect one of the players to coach the team. Great scrum masters might be able to coach two, possibly even three teams, but it’s a full-time role that shouldn’t be handed to one of your developers.
  6. Combined product owner and scrum master. The goals of the product owner and scrum master can occasional come into conflict. If the product owner wants to push the team hard to meet a release deadline but the scrum master wants to preserve a sustainable pace. Keep the roles separate to balance that natural tension and avoid a conflict of interest.
  7. Scrum monster. Every scrum master is familiar with the rules in the Scrum guide. And they’re familiar with agile software development technical practices. Great scrum masters know when to bend the rules, and how to make the most of situations when your team can’t follow the rules.
  8. Rookie scrum master. It can be hard for a lot of project managers to transition into the scrum master role. It requires a mindset sift into an agile way of thinking, and Neil recommends that project managers spend a year working in a scrum team before trying to coach the team as a scrum master.
  9. Sharing developers between projects. Sharing a developer between projects can appear to maximise their productivity, but it can drag down the throughput of the teams relying on that developer. If you can’t dedicate a developer to your Dynamics 365 project, then make mutually agreed commitments about when they will be available so that you can determine your capacit

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The Product Backlog

The Product Backlog

#10. Neil compares the to-do list on his 100-year old house to the product backlog and goes on to describe:Using epics to capture your project scopeGetting your product backlog startedEstimating backlog items using story points and not t-shirt sizes or ideal daysUser stories, spikes, chores and bugsThe product backlog in sprint planning and sprint reviewsRefining the product backlog in storytime workshopsManaging the backlog in Atlassian JIRA or Visual Studio Team Services.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

2 Apr 201915min

Learning Scrum with Nick Doelman

Learning Scrum with Nick Doelman

#9. Neil is joined by Nick Doelman (@ReadyXRM) who shares his experience learning Scrum and applying it to one of his recent Dynamics 365 projects.During the episode we cover:Nick’s background in Dynamics 365 since CRM 1.0 betaSome of his recent projects for a community organisation organising summer camps, classic car auctioneer, certification portal for a company in the mining industry, a telecommunications company in the Caribbean, a reinsurance company, and othersBefore starting a large Dynamics 365 implementation, Nick got started with Scrum by taking some online training coursesUsing the Scrum Framework on Pluralsight Introduction to Scrum for Dynamics 365 by Neil BensonUsing planning poker for team estimation of product backlog itemsFinding unicorns and sunshine in the sprint retrospectiveDaily scrums as camaraderie-building check-in for remote teamsThe possibility of using pair programming and other technical practices in Scrum projectsUsing Visual Studio Team Services features such as tags in Scrum projectsNick will be presenting three sessions at D365UG Summit in Phoenix in OctoberRemember to download the Scrum Terms Worksheet for a handy guide to all the Scrum terms you hear in this episode.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

2 Apr 201934min

Listeners’ Q&A

Listeners’ Q&A

#8. Dermot and Neil answer questions submitted by podcast listeners about:Estimating chores to reduce technical debt (Todd Mercer).Prioritizing items with dependencies and the principle of emergent design (Alan Rachid).Whether business analysts are part of the development team or not (Greta Sharples).Planning agile projects, especially in the sales cycle (Jeffry van de Vuurst).You can submit your questions by tweeting @customery or clicking on the Send Voicemail button anywhere on the Customery website.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201924min

Sprints and the Daily Scrum

Sprints and the Daily Scrum

#7. Dermot and Neil discuss sprints and the daily scrum events in a Scrum project. What's the ideal sprint length when you're using Scrum on a Dynamics 365 project?When is it a good idea to use special sprints like Sprint 0 or a hardening sprint?Can you cancel a sprint?What's the purpose of the daily scrum?How can we run the daily scrum with remote teams?Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201941min

The Development Team

The Development Team

#6. Neil and Dermot discuss the development team in a Scrum project implementing Dynamics 365.Covered in this show:The role of the development team in a Scrum projectWhat it means to be cross-functional and self-organizingHow many developers should be in your dev teamSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201925min

Success with Scrum for Dynamics 365

Success with Scrum for Dynamics 365

#5. This episode of Scrum Dynamics is brought to you live from the Dynamics 365 User Group Summit EMEA in Dublin, Ireland. In this session, Neil covers the basics of Scrum and best practices for each of Scrum’s roles, events, and deliverables from his Dynamics 365 and CRM projects over the last ten years. He also highlights the lessons learned from his first Scrum for Dynamics CRM project at Premier Medical Group.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201927min

The Role of the Scrum Master

The Role of the Scrum Master

#4. Neil and Dermot discuss the role of the scrum master in a Dynamics 365 project.A servant leaderIs the scrum master a project manager?The role of the scrum master in sprint eventsThe three questions a scrum master asks during daily standupProject planningReviews and retrospectivesDo Dynamics 365 scrum masters need to be Microsoft certified?Can scrum masters have other scrum team roles such as product owner or developer?What are the characteristics of a good scrum masterTechniques that a scrum master should knowCan a client provide their own scrum master when the dev team is from a Microsoft partner?Remember to download the Scrum Terms Worksheet for a handy guide to all the Scrum terms you hear in this episode.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201924min

The Product Owner

The Product Owner

#3. Neil introduces the role of the Product Owner in Dynamics 365 projects, including:The primary responsibility of the Product OwnerFive ways the Product Owner manages the Product BacklogCharacteristics of great Product OwnersHow a Product Owner spends their timeHow to use Proxy Product OwnersTop ten tips for Product OwnersWhere do Product Owners come from?Remember to download the Scrum Terms cheat sheet for a handy guide to all the Scrum terms you hear in this episode.Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

1 Apr 201912min

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