#24. Neil covers his top 10 antipatterns for Scrum roles in Dynamics 365 projects.

An antipattern looks like a good idea to a situation you were facing but wasn’t the best option when you look back on it. Antipatterns are traps that we want to help others avoid.

Here are Neil's top ten antipatterns for Scrum roles:

  1. Uncommitted product owner. If your senior project stakeholder is too senior, they usually won’t have the availability required to be a committed product owner. Find someone in the next level of the organisation and backfill their job so they can be a full-time product owner for your Dynamics 365 project.
  2. Committee of product owners. This antipattern often occurs when we’re implementing Microsoft Business Applications across several divisions. Don’t settle for a committee of product owners from the different divisions. Find one single product owner they can all trust. Otherwise you’ll get pulled in lots of directions.
  3. Overdriving product owner. Often product owners with a background in sales leadership use motivation techniques, such as setting stretch targets, that often don’t work with developers. Use their enthusiasm, vision and communications skills, but watch out for them becoming a backlog troll.
  4. Learn-as-you-go product owner. Most product owners in a Dynamics 365 project have never been a product owner before might never have worked on a project before. For the sake of your team, your users and your organisation you deserve product owner training, to read widely about product ownership and to work closely with your scrum master for coaching on the product owner responsibilities.
  5. Part-time scrum master. World-class sports teams don’t expect one of the players to coach the team. Great scrum masters might be able to coach two, possibly even three teams, but it’s a full-time role that shouldn’t be handed to one of your developers.
  6. Combined product owner and scrum master. The goals of the product owner and scrum master can occasional come into conflict. If the product owner wants to push the team hard to meet a release deadline but the scrum master wants to preserve a sustainable pace. Keep the roles separate to balance that natural tension and avoid a conflict of interest.
  7. Scrum monster. Every scrum master is familiar with the rules in the Scrum guide. And they’re familiar with agile software development technical practices. Great scrum masters know when to bend the rules, and how to make the most of situations when your team can’t follow the rules.
  8. Rookie scrum master. It can be hard for a lot of project managers to transition into the scrum master role. It requires a mindset sift into an agile way of thinking, and Neil recommends that project managers spend a year working in a scrum team before trying to coach the team as a scrum master.
  9. Sharing developers between projects. Sharing a developer between projects can appear to maximise their productivity, but it can drag down the throughput of the teams relying on that developer. If you can’t dedicate a developer to your Dynamics 365 project, then make mutually agreed commitments about when they will be available so that you can determine your capacit

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Can You Build Power Apps Without a Product Owner?

Can You Build Power Apps Without a Product Owner?

#122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! What should he do?If your team's product owner is missing in action, in this episode you'll learn how to prevent this situation from happening, what to do to recover, and what could happen if you don't. Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

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Power Platform governance at a global scale with Rene Modery

Power Platform governance at a global scale with Rene Modery

#121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform Technical Lead shares his journey at global advertising company, WPP. Managing ten Microsoft 365 tenants for a global company with hundreds of subsidiaries.Power Platform environment policies and other guard rails to help makers.How do you know what apps have already been built and what problems have already been solved within a large organisation so that makers don't reinvent the wheel?Which data sources and connectors are proving to be the most popular in your Power Platform environments? SharePoint, Microsoft Lists, Excel, Azure SQL, Dataverse?Why Rene is not ready to ask makers to standardise on Dataverse quite yet.How the new Fluent UI controls will help app makers build apps that are better looking and more useful.If Rene could direct the Microsoft product teams to improve one thing, it would be...licensing!And he'd love to see some of the Center of Excellence features brought into the Power Platform Admin Center too. And in person events are returning to the Power Platform user groups in Singapore.ResourcesRene Modery on TwitterRene Modery on LinkedInRene's book, Hands-On Microsoft ListsSingapore Power Platform User GroupSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

17 Juni 202236min

Defining Requirements for Complex Power Apps with Hamish Sheild

Defining Requirements for Complex Power Apps with Hamish Sheild

#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Apps.Hamish has discovered Outlook's Board View and Neil is evaluating Motion for improving productivity.AppRising's Solution Mapping FrameworkWhat is a complex application?Observing users in their environmentCustomer journey mappingSwimlane business process mappingAre as-is process diagrams worth the effort?Creating a product backlog of user storiesFocusing on value when creating a user storyWhat's the right level of detail for user stories?Establishing a Power Platform centre of excellence. Are centres of excellence only for organisations with lots of 'citizen developers'?ResourcesHamish Sheild on LinkedInAppRising on LinkedInAppRising websiteMicrosoft Outlook Boards View videos on YouTubeAppRising's Solution Mapping Framework for gathering and defining requirements for bespoke Power Platform applications.Microsoft Power Platform Center of Excellence (CoE) Starter KitDynamics 365 and Power Platform User Group, Auckland, New ZealandSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

7 Juni 202234min

Is Pre-Sales the Key to Power Platform Success? with Craig McGeough

Is Pre-Sales the Key to Power Platform Success? with Craig McGeough

#119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's guest is Craig McGeough, Power Platform Pre-Sales Consultant at Incremental Group.Make sure you catch Craig's session, More than "selling the dream"! Why Pre-Sales is the key to Power Platform success, at Scottish Summit on Friday, 9 June 2022. Register for free today at ScottishSummit.com.What is pre-sales?Why do pre-sales consultants get paid soooo much?Do pre-sales consultants need a delivery or sales background?Industry specialisation in pre-salesThe best thing about being a pre-sales consultantKeeping up-to-date with Power Platform enhancementsPre-sales and licensing expertiseMicrosoft Catalyst and Design Thinking as a pre-sales toolWhat's the role of pre-sales consultants in project estimation?Should pre-sales consultants care about delivery capacity?Career growth for pre-sales consultantsRESOURCESCraig's blog: PracticalPresales.comCraig McGeough on LinkedInIncremental GroupSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪

29 Maj 202243min

Power Pages and Beyond! with Ulrikke Akerbæk

Power Pages and Beyond! with Ulrikke Akerbæk

#118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discover some of the goodies Microsoft has been releasing for professional developers Power Pages and which portal template Ulrikke uses for almost every portals project.Announcing the preview of Microsoft Power Pages on the Power Apps blog.Ulrikke is the Low Code Platform Lead at Itera in Norway and has been a Microsoft MVP since 2021.Ulrikke is presenting 'Portal Templates - What's new?' at Scottish Summit on Saturday 10 June 2002. Register today for Scottish Summit.RESOURCESUlrikke Akerbæk on LinkedInUlrikke Akerbæk on TwitterNick Doelman on LinkedInVictor Dantas on LinkedInVictor Dantas' Portals Zero to Hero 1 playlist on YouTubeVictor Dantas' Portals Zero to Hero 2 playlist on YouTubeNordic Summit, 24 September 2002 in Stockholm, SwedenPower Platform User Group NorwayFind a Power Platform user groupFind a Dynamics 365 user groupSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

19 Maj 202223min

Answer These Five Questions Before You Build Anything with Chike Eduputa

Answer These Five Questions Before You Build Anything with Chike Eduputa

#117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next Power Platform or Dynamics 365 app. Chike Eduputa is a senior manager at Capgemini Invent in London where he specialises in digital strategy and transformation. He's presenting at Scottish Summit on 9 June with the topic "Build what matters: critical metrics for citizen developers".Register today for Scottish Summit.Chike invites us to answer five questions before embarking on a project to build a business application. Listen to the episode to find out more.RESOURCESChike Eduputa on LinkedInCapgemini InventSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

12 Maj 202223min

Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil

Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil

#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a founder of Proximo 3, a Microsoft training and advisory partner based in the UK.Dani and Andrew discuss:How Andrew's client engaged him as an advisor to help the customer and their Microsoft partner organisations work effectively together.They started with a proof of concept to evaluate the Dynamics 365 platform and their agile way of working.The customer had an application landscape including Dynamics 365, Azure, and on-premise systems.How a single productivity business goal supported the project's business case.Grappling with an agile approach and ultimately settling on a hybrid approach that involved lots of upfront requirements analysis and design (and the affects of this).The importance of both the product owner and the scrum master in an agile team.Using Azure DevOps to track requirements and realised the value in requirements traceability all the way from inception through to production releases.Configuring Azure DevOps with a custom work item template to make it easier to capture requirements.Challenges ensuring user stories were sufficiently detailed so that developers could understand them and how the team experience and tackled the challenge of requirements changing (or being clarified) mid sprint.The value that estimation techniques, like planning poker, can have on helping developers understand the requirements.Difficulties co-ordinating and communicating changes across multiple work streams so that everyone understands changes to processes, requirements, data models or APIS that might affect their work.How solution architects can play a role in communicating changes across work streams.Andrew's growing enthusiasm for change management, Prosci training and certification, and the positive impact that professional change management has on business application adoption.RESOURCESDani Kahil on LinkedInDani Kahil's blogDani Kahil's Functional Consulting online training course - Requirements analysis for a successful project delivery for Dynamics 365 or the Power PlatformAndrew Bibby on LinkedInAndrew Bibby on TwitterProximo 3 websiteProsci change management trainingSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile...

3 Maj 202248min

Application Eggs and Change Chickens with Angeliki Patsiavou

Application Eggs and Change Chickens with Angeliki Patsiavou

#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end.Angeliki is a senior consultant at Avanade, specialising in change management, and has a background as a change manager at HSBC and a digital marketer.Join us as we highlight her upcoming presentation at Scottish Summit, "The chicken-egg dilemma; should product development or change management come first in CRM systems?"RESOURCESAngeliki Patsiavou on LinkedIn Angeliki Patisavou on TwitterRegister today for Scottish Summit (655 tickets remaining).Support the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 Neil Benson on LinkedIn MY ONLINE COURSES🚀 Agile Foundations for Microsoft Business Apps 🏉 Scrum for Microsoft Business Apps 📐 Estimating Business Apps Keep experimenting 🧪-Neil

25 Apr 202223min

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