[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

In this episode, Richard Tubb speaks to Nancy Henriquez, Head of Community at SuperOps. They offer an AI-powered PSA-RMM solution for MSPs of all sizes. Nancy tells Richard how she went from MSP owner to community leader.

Nancy tells Richard why she changed career, what SuperOps do and why they’re playing down the AI aspect of their offerings. Plus, she picks her favourite of the latest tools that SuperOps are developing.

She describes a typical day as Head of Community and why MSP communities are so important. Richard and Nancy then talk more specifically about women in tech: what they can contribute to the industry and how their role might evolve.

Richard asks Nancy what the biggest barriers are that women experience in the tech sector and how leaders can better support women in the industry, and highlights some organisations who are already working to bring about change

Nancy’s advice to any young women who want to get into IT and practical steps that companies and individuals can take to create a more welcoming and a more inclusive environment specifically for women in tech.

Mentioned in This Episode


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[98] Co-Managed IT, CyberSecurity and Imposter Syndrome: Top Tips for MSPs

[98] Co-Managed IT, CyberSecurity and Imposter Syndrome: Top Tips for MSPs

In this episode, Richard talks to Vera Tucci. Vera is the co-founder and CEO of T-Consulting, an MSP and COMIT. They provide co-managed IT support to SMBs without an internal IT department and larger ...

21 Nov 20211h 19min

[97] How to Effectively use Email Security to Keep Your MSP Clients Safe

[97] How to Effectively use Email Security to Keep Your MSP Clients Safe

In this episode Richard speaks to Olesia Klevchuk. Olesia is the Principal Product Marketing Manager for Email Security at Barracuda Networks. Barracuda are a cybersecurity company, providing security...

14 Nov 202147min

[96] Struggle: The Surprising Truth, Beauty and Opportunity Hidden in Life

[96] Struggle: The Surprising Truth, Beauty and Opportunity Hidden in Life

In this episode, Richard talks to Grace Marshall, Productivity Ninja and award-winning author of four books, including the best-selling "How to be Really Productive”. **please note, this interview con...

7 Nov 202151min

[95] How the Government is Helping Women get Ahead in Technology

[95] How the Government is Helping Women get Ahead in Technology

In this interview, Richard speaks to Baroness Elizabeth Berridge, Minister for Women and Equalities for the UK within the department of International Trade in February 2020. She’s also a Minister in t...

31 Okt 202122min

Announcing Season 3 of TubbTalk - The Amazing Women in Tech!

Announcing Season 3 of TubbTalk - The Amazing Women in Tech!

Richard Tubb here to let you know that the next season of TubbTalk - The Podcast for IT Consultants is going to be a very special one!For season 3 of TubbTalk, we're focusing on the amazing Women in T...

29 Okt 20211min

[94] How to do Password Management, MFA and Security Right in Your MSP

[94] How to do Password Management, MFA and Security Right in Your MSP

In this interview, Richard speaks to Chris Tate, global strategic alliance director at MYKI. The company offers a two-factor authentication and password management solution specifically designed for M...

17 Okt 20211h

[93] The Most Important KPIs to track for Your MSP Business Growth

[93] The Most Important KPIs to track for Your MSP Business Growth

In this episode, Richard talks to Todd Kane, an MSP consultant who helps businesses in the IT space to grow and scale. Todd was the VP of Operations for Fully Managed and served in the lead technology...

10 Okt 20211h 22min

[92] Why Personal Branding is Important for Standing out in the MSP Community

[92] Why Personal Branding is Important for Standing out in the MSP Community

In this interview, Richard talks to Robert Gibbons, business development manager of Cara Technology, a Macclesfield based MSP and a leading provider of support solutions to businesses in the North Wes...

3 Okt 202155min

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