[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

In this episode, Richard Tubb speaks to Nancy Henriquez, Head of Community at SuperOps. They offer an AI-powered PSA-RMM solution for MSPs of all sizes. Nancy tells Richard how she went from MSP owner to community leader.

Nancy tells Richard why she changed career, what SuperOps do and why they’re playing down the AI aspect of their offerings. Plus, she picks her favourite of the latest tools that SuperOps are developing.

She describes a typical day as Head of Community and why MSP communities are so important. Richard and Nancy then talk more specifically about women in tech: what they can contribute to the industry and how their role might evolve.

Richard asks Nancy what the biggest barriers are that women experience in the tech sector and how leaders can better support women in the industry, and highlights some organisations who are already working to bring about change

Nancy’s advice to any young women who want to get into IT and practical steps that companies and individuals can take to create a more welcoming and a more inclusive environment specifically for women in tech.

Mentioned in This Episode


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[153] The Godfather Of Modern Productivity: How To Leverage GTD For Teams

[153] The Godfather Of Modern Productivity: How To Leverage GTD For Teams

In this interview, Richard Tubb is joined by David Allen, the godfather of modern productivity. He’s the author of Getting Things Done, the best selling book that spawned the GTD movement, which is no...

26 Maj 202452min

[152] The MSP Owner’s Guide To Becoming A Better Leader

[152] The MSP Owner’s Guide To Becoming A Better Leader

In this episode, Richard Tubb speaks to Juan Fernandez, the Global Channel Chief at SuperOps, the next-gen platform for MSPs. A former MSP and investor, Juan’s achievements have been recognised across...

12 Maj 20241h 7min

[151]  How to Uncover Cutting Edge Cybersecurity Solutions for MSPs

[151] How to Uncover Cutting Edge Cybersecurity Solutions for MSPs

In this episode, Richard Tubb talks to Angus Shaw, the sales director of Brigantia, a UK-based, value-added cybersecurity distributor. Part of the management buyout team that acquired Brigantia in 201...

21 Apr 20241h

[Travelogue] MSP Show & SuperOps SuperSummit 2024

[Travelogue] MSP Show & SuperOps SuperSummit 2024

Time for another Team Tubb Travelogue!In this instalment, Lenka Koppova catches up with Richard Tubb, Stephen McCormick and a few special guests who are currently in London at the SuperOps SuperSummit...

20 Apr 202423min

[150] 25 Years an MSP - Valuable Lessons You Learn from Longevity

[150] 25 Years an MSP - Valuable Lessons You Learn from Longevity

In this episode, Richard Tubb speaks to Craig Sharp, the founder of UK based MSP Abussi, one of the longest-running managed service providers in the country. Craig founded Abussi in 1995 as a database...

14 Apr 20242h 8min

[Bonusode] How One MSP Expert Overcame Imposter Syndrome for International Success

[Bonusode] How One MSP Expert Overcame Imposter Syndrome for International Success

In this episode, Richard speaks to Tom Welton, a Solutions Engineer at Pax8. Previously working in their Colorado office, he has been based in the UK since the company opened their first European loca...

10 Apr 202426min

[149] Why You Need to Know the Process of Process for MSP Growth

[149] Why You Need to Know the Process of Process for MSP Growth

In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta. Allen has also just published a book: “...

7 Apr 202454min

[Travelogue] Channel Live & UpLift Live 2024

[Travelogue] Channel Live & UpLift Live 2024

Time for another Team Tubb Travelogue!Gudrun Lauret catches up with Richard Tubb, Stephen McCormick and Lenka Koppova who are in Birmingham for two events -- Channel Live, and UpLift Live 2024!Grab a ...

27 Mars 202419min

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